I got an email from Sandra about a strange problem she’s been having with her email program, Microsoft Outlook Express. For some unknown reasons, whenever she tried to print out an email, the printer would not spare any tree. We’re talking huge fonts on the print out which takes up several pages for a short email conversation.

So I responded to Sandy saying this would be an easy fix, simply thinking it was a wrong setting somewhere in the printer’s driver. Today, hours before driving to her house to fix this problem, I searched around and gathered a few possible solutions. One of which stunned me because it was nothing close to what I suspected.

I managed to fixed her email printing problem in about 10 seconds. You will not believe what was wrong with the printing setting. It turns out Internet Explorer controls how emails in Outlook Express would be printed. How stupid is that? Please fix this, Microsoft engineers!