Macbook Pro Broken Trackpad and Swollen Battery Replacement

I found Truong doing a little research on Google and after seeing all of his reviews online, I knew I had to look no further and contacted him. Also, he does not charge you for giving you a diagnosis and estimate!!! My 13 inch MacBook Pro was damaged after I left it inside my car overnight on a winter night. I took it to Truong on Wednesday, and he told me that he would tell me what was wrong with it by Saturday but he actually emailed me back on Friday and asked me if I wanted to go through …

Tea Spill Repair on MacBook Pro

Truong is fantastic! After spilling tea on my 3 year old mac book pro my computer stopped charging and a key was not working. I went to Apple and they said it would cost $1,300!!!! I found Truong on-line and in less than a week, he had my computer working better than ever for one quarter of the cost that Apple had quoted me. I can’t stress enough how trustworthy he is. Great service, fast and reliable. I will turn to him first next time I have any problems with my computer!

Water Spill MacBook Pro Repair

After spilling water on my macbook pro I brought it to Truong. He took care of the water that got behind my screen and cleaned out any residue inside and checked for further damage. Truong got back to me same day with the amazing news that my macbook was gooding to be ok and I could pick it up the next day. Fast turn around and the price was very fair. When I picked up my macbook my screen looked perfect and it was sparkling clean top to bottom. I will defiantly be returning to Truong for any future computer …

OS X Update on MacBook Pro

I didn’t meet Truong himself but his service was excellent. He was quick to reply via email and set up a time to look at my Macbook with 24 hours. The price and time for the repairs was completely reasonable and totally different and far less what the Apple Store told me. He even cleaned my Mac and fixed the rubber feet for free! If you have a problem with an Apple computer that the Genius Bar wants to charge you to fix it, I seriously recommend coming to The IT Sage and getting a second opinion.

Keyboard Replacement for MacBook Air 11″

Truong is great! Super knowledgeable, totally trusted him to give me honest assessment of repairs needed, cost, and any risk. Price quoted up front did not change a penny from end charge. I had spilled coffee on my 2012 macbook air. Some of the keys weren’t working- not just stuck. Totally not working. Was worried the cost of repair would make it more advisable to just buy a new comp, which I was not thrilled about. Emailed Truong about issue, and he gave me up front notice that if logic board or certain other components were damaged, cost of repair …

Swollen MacBook Pro Battery Replacement

Truong is great to work with. He diagnosed my “struggling” hard drive and swollen battery very quickly. When I got my Macbook back it had an issue where it would get very slow once on battery power. Had to take it back to him, but within a day and at no extra charge he now has it working great! He’s very quick to respond to emails and very friendly to deal with.

15″ MacBook Pro Upgrades and Diagnostics

Truong was exactly what I was looking for in a repair service. I can’t stress the service portion enough. He is fast and responsive with his communication, he provided me several options as to what he could provide for my Apple products, and he gave me upfront quotes for the job. When bringing my Mac to Truong, he actually discovered a systemic issue with the product (sad day) but he provided me with options, and ultimately gave me the best solution to fit my needs. I will be going back to Truong for future repairs & service based on the …

Hard Drive Replacement and Data Transfer for MacBook Pro 15″

My 5 year old MacBook Pro’s hard drive died rather abruptly on a Thursday evening, and I had resigned myself to not getting anything solved until at least the middle of the next week.

When I contacted Truong on Friday morning, he offered to take it that evening, and I had it back with a completely new hard drive and all my data transferred by Sunday afternoon.

His prices are very reasonable, his work is outstanding, and I will certainly be contacting him again in the future for all our Apple products’ needs.

Display Hinges Replacement for MacBook Pro 13″

I didn’t meet Truong himself but his service was excellent. He was quick to reply via email and set up a time to look at my Macbook with 24 hours.

The price and time for the repairs was completely reasonable and totally different and far less what the Apple Store told me. He even cleaned my Mac and fixed the rubber feet for free!

If you have a problem with an Apple computer that the Genius Bar wants to charge you to fix it, I seriously recommend coming to The IT Sage and getting a second opinion.