Data Security & Recovery Services

Data recovery has become increasingly challenging for Apple Mac computers. The main obstacle is that the design of most Macs doesn’t allow for easy access to the hard drive. This is further complicated by the introduction of flash media storage on the newest line of Apple iMac, MacBook, and MacBook Pro. Trusting your Mac data recovery with a Mac expert can mean the difference between retrieving or losing your data.

mac data recovery services
Without question, your data is the most valuable asset no matter which Apple computer you use. The one trap many people fall into is relying solely on cloud storage (such as iCloud, Google Drive, Dropbox). Services like these often lead users to falsely assume their data is backed up all the time. This is not usually the case. In fact these services typically sync a particular folder or group of folders, not the entire hard drive.

The rule of thumb in data security is to always have three copies of your data. The first copy is the internal storage on your computer. The second should be a physical, on-site backup to an external drive or Time Capsule (Apple’s hybrid server/external drive). Apple Mac OS X has a built-in feature for data backup known as Time Machine. Time Machine is my recommendation for full, on-site backups of your Mac. The third copy of your data should be off-site via cloud storage, which can be accomplished through services like Backblaze or Crashplan.

Data loss can and does happen, whether the result of a liquid spill or a failing or overfilled hard drive. Should you need to recover data from your Mac or want to set up a reliable backup configuration, contact The IT Sage. The table below lists common data loss symptoms. Most data recovery and transfer services take 3-5 days. Data security consultation and backup configuration can be scheduled at your convenience. Give me a call or send an email/text to get started.

Corrupt, missing, or inaccessible

Common symptoms of non-physical hard drive failure on Apple computers:
  • No Boot to User Account
  • Slow Response Time or Function
  • Inaccessible folders
  • Deleted or Missing Files
  • Reformatted volume
  • Unmountable Volume

Truong Recovered
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Precious Photos & Videos

Physical or mechanical damage

These issues would require advanced hardware-based data recovery approaches:
  • Flashing Folder with Question Mark
  • Boot into Recovery Mode
  • Smart Errors
  • Unrepairable Volumes
  • Moderate Bad Blocks
  • Have Drive not Recognized

Truong Saved
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Damaged Hard Drives

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Data Security & Recovery Reviews

iMac Hard Drive Replacement
I was feeling really frustrated because my Apple iMac crashed and it’s not even 3 years old. The Apple dealer told me it would be $200 + $85 labor to install a new hard drive and, if I was interested in trying to recover the data, I’d have to take the computer to Eden Prairie (data recovery company) first before they’d be able to swap out the hard drive.

I found Truong using Google and he was AMAZING! He’s so nice & polite and really explains things well. He was able to install a new hard drive, an external hard drive (both with twice the memory of the old one), the newest operating system software and some necessary programs—for about the same price as what Apple would charge for the hard drive ALONE. His price also included his labor and travel fees. I would recommend Truong to anyone who needs help with their computer……he was really great to work with and got me ‘up and running’ in less than 24 hours after my initial call to him. Thanks so much, Truong!

Janet in Minneapolis, MN

The IT Sage - Mac Data Recovery Services
5.0
2009-12-29T19:37:59+00:00

Janet in Minneapolis, MN

I was feeling really frustrated because my Apple iMac crashed and it’s not even 3 years old. The Apple dealer told me it would be $200 + $85 labor to install a new hard drive and, if I was interested in trying to recover the data, I’d have to take the computer to Eden Prairie (data recovery company) first before they’d be able to swap out the hard drive. I found Truong using Google and he was AMAZING! He’s so nice & polite and really explains things well. He was able to install a new hard drive, an external hard drive (both with twice the memory of the old one), the newest operating system software and some necessary programs—for about the same price as what Apple would charge for the hard drive ALONE. His price also included his labor and travel fees. I would recommend Truong to anyone who needs help with their computer……he was really great to work with and got me ‘up and running’ in less than 24 hours after my initial call to him. Thanks so much, Truong!
MacBook Pro retina SSD Data Recovery
I took our macbook pro and had it looked at by Truong. He was quick to respond to all of our questions and was very professional every step of the way. I took a chance with IT Sage based on the yelp reviews and I'm really glad I did. Highly recommended!

Lauren K. in Minneapolis, MN

The IT Sage - Mac Data Recovery Services
5.0
2015-07-02T14:18:06+00:00

Lauren K. in Minneapolis, MN

I took our macbook pro and had it looked at by Truong. He was quick to respond to all of our questions and was very professional every step of the way. I took a chance with IT Sage based on the yelp reviews and I'm really glad I did. Highly recommended!
Apple iMac 27″ Data Recovery
My system suffered an external hard drive "incident" but not a crash. I did an online search for computer repair businesses in my area and discovered ITSage. Reviews were wonderful so I asked a question of Truong on-line and had an immediate response.

Within four hours he had diagnosed the problem and began a recovery scan. When he determined his software was not capable of performing the "deep scan" necessary to recover valuable data, he referred me to a national company to begin the recovery-all within 48 hours. Truon is professional, prompt, and thorough. He communicates while teaching the customer about the problem. His fees are very reasonable and I highly recommend his work. My operating system is OS X but he obviously works on many platforms.

Ed in Macalester Groveland, MN

The IT Sage - Mac Data Recovery Services
5.0
2014-07-01T22:27:40+00:00

Ed in Macalester Groveland, MN

My system suffered an external hard drive "incident" but not a crash. I did an online search for computer repair businesses in my area and discovered ITSage. Reviews were wonderful so I asked a question of Truong on-line and had an immediate response. Within four hours he had diagnosed the problem and began a recovery scan. When he determined his software was not capable of performing the "deep scan" necessary to recover valuable data, he referred me to a national company to begin the recovery-all within 48 hours. Truon is professional, prompt, and thorough. He communicates while teaching the customer about the problem. His fees are very reasonable and I highly recommend his work. My operating system is OS X but he obviously works on many platforms.
MacBook Pro Data Retrieval Transfer
Black screen. You know the feeling! Who can you trust when your computer is laden with confidential information? An expert: Truong Nguyen.

Despite our backups, he assisted us to recover 2 files and gave us sound advice that the computer was past repair (desktop HP just over the 3 year ext warranty). Since our first repair transaction in the summer of 2014, he has aided us with our business computers as well. He's affordable, honest, and trustworthy. He has to be. We work with crime scene documentation. Not just anyone would do for the computer repairs needed. We highly recommend him! but don't want to share him. Hard drive crash? See Truong Nguyen. Problems with your Apple? See Truong Nguyen. Being able to rely on Truong Nguyen is one less headache for us. He's great to work with. Thank you again for all your help on numerous occasions and for our numerous documentation and training computers!

Jeanette in Lino Lakes, MN

The IT Sage - Mac Data Recovery Services
5.0
2014-11-27T22:39:11+00:00

Jeanette in Lino Lakes, MN

Black screen. You know the feeling! Who can you trust when your computer is laden with confidential information? An expert: Truong Nguyen. Despite our backups, he assisted us to recover 2 files and gave us sound advice that the computer was past repair (desktop HP just over the 3 year ext warranty). Since our first repair transaction in the summer of 2014, he has aided us with our business computers as well. He's affordable, honest, and trustworthy. He has to be. We work with crime scene documentation. Not just anyone would do for the computer repairs needed. We highly recommend him! but don't want to share him. Hard drive crash? See Truong Nguyen. Problems with your Apple? See Truong Nguyen. Being able to rely on Truong Nguyen is one less headache for us. He's great to work with. Thank you again for all your help on numerous occasions and for our numerous documentation and training computers!
MacBook Hard Drive Crash Data Recovery
My hard drive crashed right before a class that was based on all of my work  prior. I would have been S.O.L. if all of my papers, etc. were lost. I called the IT Sage after a panic attack and reading his yelp reviews and he did not disappoint. Fast, friendly, and super affordable! Thank you so much!

Chantal in St. Paul, MN

The IT Sage - Mac Data Recovery Services
5.0
2015-06-16T11:49:37+00:00

Chantal in St. Paul, MN

My hard drive crashed right before a class that was based on all of my work  prior. I would have been S.O.L. if all of my papers, etc. were lost. I called the IT Sage after a panic attack and reading his yelp reviews and he did not disappoint. Fast, friendly, and super affordable! Thank you so much!
MacBook Pro Crashed Hard Drive Recovery
Truong does great work, does it quickly, does it over the weekend if needed, does it pleasantly. And he does more than he is asked to do at no extra price.

Oh, and his prices are very reasonable. He really provides remarkable service and I would recommend him without a second's hesitation. I crashed the hard drive on an older Mac and he took it on Saturday morning and finished it by that afternoon, restoration and all.

I was so impressed I brought him mw wife's Mac when I picked up mine to be updated.

Denis H. in Minneapolis, MN

The IT Sage - Mac Data Recovery Services
5.0
2015-08-16T11:57:39+00:00

Denis H. in Minneapolis, MN

Truong does great work, does it quickly, does it over the weekend if needed, does it pleasantly. And he does more than he is asked to do at no extra price. Oh, and his prices are very reasonable. He really provides remarkable service and I would recommend him without a second's hesitation. I crashed the hard drive on an older Mac and he took it on Saturday morning and finished it by that afternoon, restoration and all. I was so impressed I brought him mw wife's Mac when I picked up mine to be updated.
Hard Drive Replacement and Data Transfer for MacBook Pro 15″
My 5 year old MacBook Pro's hard drive died rather abruptly on a Thursday evening, and I had resigned myself to not getting anything solved until at least the middle of the next week.

When I contacted Truong on Friday morning, he offered to take it that evening, and I had it back with a completely new hard drive and all my data transferred by Sunday afternoon.

His prices are very reasonable, his work is outstanding, and I will certainly be contacting him again in the future for all our Apple products' needs.

Nicki in St. Paul, MN

The IT Sage - Mac Data Recovery Services
5.0
2015-12-07T14:01:33+00:00

Nicki in St. Paul, MN

My 5 year old MacBook Pro's hard drive died rather abruptly on a Thursday evening, and I had resigned myself to not getting anything solved until at least the middle of the next week. When I contacted Truong on Friday morning, he offered to take it that evening, and I had it back with a completely new hard drive and all my data transferred by Sunday afternoon. His prices are very reasonable, his work is outstanding, and I will certainly be contacting him again in the future for all our Apple products' needs.
5.0
7