Truong, The IT Sage, mac repair expertI am Truong Nguyen, owner and founder of The IT Sage. I have a strong passion for technology, especially Apple computers. Mac repair is my specialty. Over the past 10 years, I have worked on every model of Macintosh built since 2000. There’s a real satisfaction in keeping a Mac running in good repair.

I strive to provide the best Mac repair service throughout Minneapolis and St Paul. The IT Sage is rated 5 stars with 65 reviews on Google My Business and Yelp. When you are in need of fast, reliable and professional Mac repair or Apple computer support in the Twin Cities metro area, contact me. Schedule a personal consultation via email or call/text (612) 200-7400.



The joy of returning a working Mac to its owner is a feeling like no other. I’ve helped grandparents recover thousands of cherished photos from a crashed hard drive. I’ve repaired liquid damaged MacBook Pro laptops for college students. I’ve replaced cracked screens on MacBook Airs. I’ve performed the even more challenging work of fixing graphics card issues for photographers through a process called reflow.

My areas of service cover the 50-mile radius surrounding the Twin Cities metro. A travel fee of $70 applies for onsite work. My diagnostic fee is $75 which will be waived if the proposed work is completed. Unlike many of my competitors, I do not charge a premium for fixing Apple computers. I treat every single one of my customers equally, yet personally to cater his or her unique needs.



Why the Sage?

Local

Locally owned and operated in the Twin Cities metro area.

Punctual

Arrives on schedule. Really. Right on time.

Experienced

Ten years, countless Macs repaired. No issue phases me.

Specialized

Mac repair is all I do.

Reputable

Highly rated. Check out my Yelp and Google reviews.

Affordable

Sage advice with cost in mind.

Customer Reviews

2011 MacBook Pro 15″ GPU Issue

My Mac Book Pro's screen would not work, I brought it in for diagnostic and after Truong installed a new display it was determined it was a bad logic board due to defective graphic card that was not worth replacing. I was not sure what I would be charged and when I picked it up he wanted no payment for his effort. I was extremely impressed with his integrity. I would not hesitate to use him.

Dave in Maple Grove, MN

The IT Sage - Mac Repair Expert
5.0
2014-03-06T22:17:32+00:00

Dave in Maple Grove, MN

My Mac Book Pro’s screen would not work, I brought it in for diagnostic and after Truong installed a new display it was determined it was a bad logic board due to defective graphic card that was not worth replacing. I was not sure what I would be charged and when I picked it up he wanted no payment for his effort. I was extremely impressed with his integrity. I would not hesitate to use him.

MacBook Pro 13″ Hard Drive Replacement

Truong is great! My macbook pro has been broken for months and I brought it to Truong yesterday and today I am writing this review from my newly fixed laptop! He is prompt and professional and the service is extremely reasonably priced. For any further tech work I need done, I will go to Truong first! I highly recommend him!

Delihla in Cathedral Hill, MN

The IT Sage - Mac Repair Expert
5.0
2014-04-24T22:24:05+00:00

Delihla in Cathedral Hill, MN

Truong is great! My macbook pro has been broken for months and I brought it to Truong yesterday and today I am writing this review from my newly fixed laptop! He is prompt and professional and the service is extremely reasonably priced. For any further tech work I need done, I will go to Truong first! I highly recommend him!

MacBook Air 11″ LCD Screen Replacement

First off Truong is a great guy. Someone you can trust with your valuable devices. He's done work on several of our MAC products. He even was able to replace a screen glass on our mac air. Apple doesn't recommend it because of the extreme difficulty. This saved a lot of money versus replacing the screen and glass. His rates are very fair. I strongly recommend his services!

Jay in Rogers, MN

The IT Sage - Mac Repair Expert
5.0
2014-10-29T22:35:23+00:00

Jay in Rogers, MN

First off Truong is a great guy. Someone you can trust with your valuable devices. He’s done work on several of our MAC products. He even was able to replace a screen glass on our mac air. Apple doesn’t recommend it because of the extreme difficulty. This saved a lot of money versus replacing the screen and glass. His rates are very fair. I strongly recommend his services!

MacBook SSD Hard Drive Replacement

Brought my almost 7 year old macbook in to have it looked at and he replaced my hard drive and added more GB very quickly and was great about communicating the issues to me. Would recommend him to any mac user!

Sadie S. in Rosemount, MN

The IT Sage - Mac Repair Expert
5.0
2015-07-24T12:10:56+00:00

Sadie S. in Rosemount, MN

Brought my almost 7 year old macbook in to have it looked at and he replaced my hard drive and added more GB very quickly and was great about communicating the issues to me. Would recommend him to any mac user!

Apple iMac 21″ OS X Tune up

I have found Truong to be prompt, efficient, expertly knowledgable, and reasonably priced. His explanations are lucid and to-the-point. As a repair technician, I'd rate him 6 on a 1 to 5 scale!

Frederick in Roseville, MN

The IT Sage - Mac Repair Expert
5.0
2015-03-16T22:48:47+00:00

Frederick in Roseville, MN

I have found Truong to be prompt, efficient, expertly knowledgable, and reasonably priced. His explanations are lucid and to-the-point. As a repair technician, I’d rate him 6 on a 1 to 5 scale!

Mac Pro Hard Drive Replacement

Truong got me up and running with a new hard drive in my Mac Pro in just a couple days! I was really impressed with his knowledge. He took care of getting the hard drive, installing it and also getting OS X software reinstalled so that I was all up and running when I got my computer back. I would definitely recommend him to anybody with computer problems. Well worth it!!

Nicole in Shakopee, MN

The IT Sage - Mac Repair Expert
5.0
2010-01-02T19:40:12+00:00

Nicole in Shakopee, MN

Truong got me up and running with a new hard drive in my Mac Pro in just a couple days! I was really impressed with his knowledge. He took care of getting the hard drive, installing it and also getting OS X software reinstalled so that I was all up and running when I got my computer back. I would definitely recommend him to anybody with computer problems. Well worth it!!

MacBook retina Water Spill Repair

Truong is awesome! I spilled water into my MacBook Pro retina. It only took him two days and now it worked as before! And only cost me 240 dollars compared to 800 dollars at Apple Store!

Yueyi in Eden Prairie, MN

The IT Sage - Mac Repair Expert
5.0
2015-03-17T22:50:06+00:00

Yueyi in Eden Prairie, MN

Truong is awesome! I spilled water into my MacBook Pro retina. It only took him two days and now it worked as before! And only cost me 240 dollars compared to 800 dollars at Apple Store!

iMac Adware & Malware Removal

My iMac was destroyed by viruses, worms, trojans, and who KNOWS what else!! In 3 hours, Truong had everything saved onto an external HD, and restored EVERYTHING to as good as new!! He pretty much gave me a brand new computer for $150. AMAZING!!

Dan in White Bear Lake, MN

The IT Sage - Mac Repair Expert
5.0
2010-02-01T20:31:28+00:00

Dan in White Bear Lake, MN

My iMac was destroyed by viruses, worms, trojans, and who KNOWS what else!! In 3 hours, Truong had everything saved onto an external HD, and restored EVERYTHING to as good as new!! He pretty much gave me a brand new computer for $150. AMAZING!!

MacBook Pro 15″ Hinge Repair

My laptop was damaged during shipment and needed to have a part replaced at the hinge area. I was very impressed by how fast I received the repair estimate and how reasonable the charges were. My laptop is like brand new again and I could not be happier. There is no doubt in my mind that Truong is very committed to customer service. Give him a try, you will not be disappointed.

Bob in Chaska, MN

The IT Sage - Mac Repair Expert
5.0
2013-05-08T23:04:36+00:00

Bob in Chaska, MN

My laptop was damaged during shipment and needed to have a part replaced at the hinge area. I was very impressed by how fast I received the repair estimate and how reasonable the charges were. My laptop is like brand new again and I could not be happier. There is no doubt in my mind that Truong is very committed to customer service. Give him a try, you will not be disappointed.

House Call Mac Repair Service

Truong definitely saved the day for me and my MAC! I was so impressed with his quick response and ability to make a "house call" and ready diagnosis. Within days, he replaced my hard drive and then my CD drive. He also shared good advise for moving forward. He was professional, prompt and efficient. We are keeping his name/number on file!

Amy in Mahtomedi, MN

The IT Sage - Mac Repair Expert
5.0
2010-03-10T20:33:57+00:00

Amy in Mahtomedi, MN

Truong definitely saved the day for me and my MAC! I was so impressed with his quick response and ability to make a “house call” and ready diagnosis. Within days, he replaced my hard drive and then my CD drive. He also shared good advise for moving forward. He was professional, prompt and efficient. We are keeping his name/number on file!

MacBook Trackpad Screw Adjustment / Repair

Mr. Nguyen was very trusting! I am someone who know little about computers and he was very friendly and went over everything with me. He is very knowledgeable and provides quick repair service.

Pamela in Minneapolis, MN

The IT Sage - Mac Repair Expert
5.0
2015-04-27T22:21:19+00:00

Pamela in Minneapolis, MN

Mr. Nguyen was very trusting! I am someone who know little about computers and he was very friendly and went over everything with me. He is very knowledgeable and provides quick repair service.

Mac OS X Installation Corruption Repair

I had problems following a self-inflicted Mac OS X reinstallation. Truong provided efficient, knowledgeable and accurate service at a very reasonable rate. Plus he's friendly and goes the extra mile!

Jim in Farmington, MN

The IT Sage - Mac Repair Expert
5.0
2010-03-29T20:36:22+00:00

Jim in Farmington, MN

I had problems following a self-inflicted Mac OS X reinstallation. Truong provided efficient, knowledgeable and accurate service at a very reasonable rate. Plus he’s friendly and goes the extra mile!

MacBook Air 11″ Keyboard Replacement

Truong is a lifesaver! I spilled tea on my mac air, and the keyboard stopped working. The apple store said the damage would cost $750 to fix (more than the computer is worth). Truong got me back up and running in just a couple days for $280. Absolutely perfect service!

Kenzie in Saint Paul, MN

The IT Sage - Mac Repair Expert
5.0
2015-05-28T10:00:24+00:00

Kenzie in Saint Paul, MN

Truong is a lifesaver! I spilled tea on my mac air, and the keyboard stopped working. The apple store said the damage would cost $750 to fix (more than the computer is worth). Truong got me back up and running in just a couple days for $280. Absolutely perfect service!

Free Onsite Mac Repair Diagnostics

Truong arrived on time, was very professional and knowledgeable about diagnosing and fixing our Apple Macintosh computer. He offered several cost saving options to fix it. I would definitely recommend him to family and friends. Great job!

Tim in Arden Hills, MN

The IT Sage - Mac Repair Expert
5.0
2010-04-08T20:38:12+00:00

Tim in Arden Hills, MN

Truong arrived on time, was very professional and knowledgeable about diagnosing and fixing our Apple Macintosh computer. He offered several cost saving options to fix it. I would definitely recommend him to family and friends. Great job!

MacBook Air Full Hard Drive Message Fix and Cleanup

Truong, the IT Sage, was responsive and came over to my office to work on my Macbook Air. He was thorough and fast in finding out what the issue was and fixing it. He is a trustworthy and personable guy who was a pleasure to work with. I am so glad to know I can call on him in the future for help!

Allison M. in St Paul, MN

The IT Sage - Mac Repair Expert
5.0
2015-07-23T07:25:32+00:00

Allison M. in St Paul, MN

Truong, the IT Sage, was responsive and came over to my office to work on my Macbook Air. He was thorough and fast in finding out what the issue was and fixing it. He is a trustworthy and personable guy who was a pleasure to work with. I am so glad to know I can call on him in the future for help!
5.0
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