Mac Repair Services

Apple Mac repair is my specialty. I have experience working on thousands of Macs from Apple’s line of desktops (Mac Pro, iMac, and Mac mini) and laptops (MacBook, MacBook Air, and the latest MacBook Pro retina). The issue you’re having with your Mac right now is one I’ve most likely dealt with before – and even if I haven’t, I have the knowledge, skills, and experience necessary to diagnose and fix the problem. I strive to provide the best Mac repair services in Minneapolis and St Paul. Give me a call or send an email/text so I can get your Mac back in working order quickly and affordably.

apple computer lineup mac repair services

Computers and all other hardware left more than 30 days after work or diagnostics has been completed will be erased and recycled.


MacBook Pro/Air Repair

Common issues on Apple laptops:
  • Liquid spill damage
  • Cracked display or glass
  • Case dents, cracks, or other damages
  • Broken connectors or ports
  • Non-charging or damaged MagSafe
  • Broken or non-clicking trackpad
  • Swollen or dead battery
  • Grey or blue screen during boot
  • Non-functioning keyboard

Reliable Diagnostics
100%

iMac, Mac Pro/Mini Repair

Common issues on Apple desktops:
  • Hard drive clicking noises
  • Frequent spinning beachball or pinwheel
  • No image or dark/black screen at boot
  • Random shutdowns
  • Uneven backlight on iMac display
  • Malware or Adware infection
  • Beeping noises at boot
  • Question mark folder at boot
  • Corrupted boot volume

Satisfaction Guaranteed
100%

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Mac Repair Reviews

MacBook Pro 17″ Keyboard Replacement
For any computer problems, Truong is awesome! I live in St. Paul, MN, and have used him through his website as the IT Sage (that's how I met him) six times over the last few years. Both my wife and I have Macintosh computers and we work for ourselves at home, and when problems come up, especially for configuration (which has to be done physically here, where we are, with all out equipment here), Truong will literally come to our home and fix up the problem.

Over the years, we've now got Macbooks, a Time Capsule (which backs up storage, and also is used as a router), and we each have iPhones. It's funny, big computer and tech companies seem to assume that if you are buying their products, you are automatically an expert on all things IT related, so suddenly, I not only need to run my business, I need to be able to repair and configure all the computer-related issues? Email, printer, fax, scanning, wireless, hooking up to the television, now our phones...life is getting more complicated (while it's supposed to be getting simpler!) Basically, life is getting simpler with this stuff, but when it breaks, suddenly it's WAY more complicated. Truong is able to come over, sometimes even the same-day, and he ALWAYS fixes the problem - and at a very reasonable rate! He's even cheaper if you can bring your computer to him, and man, every time he comes over, I pick his brain with a bunch of other questions I always have. A+ work!!!

Tomkin in Saint Paul, MN

The IT Sage - Mac Repair Services
5.0
2013-05-17T22:09:14+00:00

Tomkin in Saint Paul, MN

For any computer problems, Truong is awesome! I live in St. Paul, MN, and have used him through his website as the IT Sage (that's how I met him) six times over the last few years. Both my wife and I have Macintosh computers and we work for ourselves at home, and when problems come up, especially for configuration (which has to be done physically here, where we are, with all out equipment here), Truong will literally come to our home and fix up the problem. Over the years, we've now got Macbooks, a Time Capsule (which backs up storage, and also is used as a router), and we each have iPhones. It's funny, big computer and tech companies seem to assume that if you are buying their products, you are automatically an expert on all things IT related, so suddenly, I not only need to run my business, I need to be able to repair and configure all the computer-related issues? Email, printer, fax, scanning, wireless, hooking up to the television, now our phones...life is getting more complicated (while it's supposed to be getting simpler!) Basically, life is getting simpler with this stuff, but when it breaks, suddenly it's WAY more complicated. Truong is able to come over, sometimes even the same-day, and he ALWAYS fixes the problem - and at a very reasonable rate! He's even cheaper if you can bring your computer to him, and man, every time he comes over, I pick his brain with a bunch of other questions I always have. A+ work!!!
Display Hinges Replacement for MacBook Pro 13″
I didn't meet Truong himself but his service was excellent. He was quick to reply via email and set up a time to look at my Macbook with 24 hours.

The price and time for the repairs was completely reasonable and totally different and far less what the Apple Store told me. He even cleaned my Mac and fixed the rubber feet for free!

If you have a problem with an Apple computer that the Genius Bar wants to charge you to fix it, I seriously recommend coming to The IT Sage and getting a second opinion.

Bridgit in Minneapolis, MN

The IT Sage - Mac Repair Services
5.0
2015-12-07T13:59:29+00:00

Bridgit in Minneapolis, MN

I didn't meet Truong himself but his service was excellent. He was quick to reply via email and set up a time to look at my Macbook with 24 hours. The price and time for the repairs was completely reasonable and totally different and far less what the Apple Store told me. He even cleaned my Mac and fixed the rubber feet for free! If you have a problem with an Apple computer that the Genius Bar wants to charge you to fix it, I seriously recommend coming to The IT Sage and getting a second opinion.
MacBook Pro Coffee Spill Repair
Couple of months ago my MacBook Pro keyboard got damaged from a coffee spill and the power button was not working. After consulting with the apple people, I was told to pay $750 ++ to fix my keyboard and was not ready to shell out that kind of money when my current Mac was still functioning.

Hence, I started looking for a second opinion and found Troung (IT Sage) on the web. It was one of the best things that could happen to my Mac. He was able to give me a very through evaluation of my Mac before he set the price to fix it... He revived it, got a new keyboard and updated my OS as well. Troung was able to fix it not even with a fraction of that apple price. He has excellent personality, communication skills, reliable and trustworthy. I will recommend him without a doubt to anyone who is having computer issues.

Roman in Hopkins, MN

The IT Sage - Mac Repair Services
5.0
2014-01-31T22:14:07+00:00

Roman in Hopkins, MN

Couple of months ago my MacBook Pro keyboard got damaged from a coffee spill and the power button was not working. After consulting with the apple people, I was told to pay $750 ++ to fix my keyboard and was not ready to shell out that kind of money when my current Mac was still functioning. Hence, I started looking for a second opinion and found Troung (IT Sage) on the web. It was one of the best things that could happen to my Mac. He was able to give me a very through evaluation of my Mac before he set the price to fix it... He revived it, got a new keyboard and updated my OS as well. Troung was able to fix it not even with a fraction of that apple price. He has excellent personality, communication skills, reliable and trustworthy. I will recommend him without a doubt to anyone who is having computer issues.
Swollen MacBook Pro Battery Replacement
Truong is great to work with. He diagnosed my "struggling" hard drive and swollen battery very quickly. When I got my Macbook back it had an issue where it would get very slow once on battery power. Had to take it back to him, but within a day and at no extra charge he now has it working great!

He's very quick to respond to emails and very friendly to deal with.

Jake S. in Minneapolis, MN

The IT Sage - Mac Repair Services
5.0
2015-12-31T07:52:21+00:00

Jake S. in Minneapolis, MN

Truong is great to work with. He diagnosed my "struggling" hard drive and swollen battery very quickly. When I got my Macbook back it had an issue where it would get very slow once on battery power. Had to take it back to him, but within a day and at no extra charge he now has it working great! He's very quick to respond to emails and very friendly to deal with.
MacBook Pro Liquid Damage Repair
I spilled some liquid on my 13 inch Macbook Pro and my beloved computer transformed from my prized possession to a $1200 paper weight in seconds. I went to the Apple Store and they gave me a repair quote of almost $800. I was shocked and quickly started exploring the internet for alternatives. Other places promised a repair for around $400, and I thought that was the best deal that would be available. However I was wary of shipping my computer across the US.

That is when I found Truong and his website, The IT Sage. He was extremely helpful in explaining the cause of my computer's problems and carefully went over what he would do to repair whatever damage may have occurred. Best of all, his price was extremely reasonable and he promised no charge if he could not repair it. Truong fixed my computer in 3 days for a fraction of the price anyone else demanded around the web. His service was local and I did not need to ship it across the country, but simply picked and dropped it from his home. I would strongly recommend him to anyone.

Aun in Lakeville, MN

The IT Sage - Mac Repair Services
5.0
2014-03-11T22:19:46+00:00

Aun in Lakeville, MN

I spilled some liquid on my 13 inch Macbook Pro and my beloved computer transformed from my prized possession to a $1200 paper weight in seconds. I went to the Apple Store and they gave me a repair quote of almost $800. I was shocked and quickly started exploring the internet for alternatives. Other places promised a repair for around $400, and I thought that was the best deal that would be available. However I was wary of shipping my computer across the US. That is when I found Truong and his website, The IT Sage. He was extremely helpful in explaining the cause of my computer's problems and carefully went over what he would do to repair whatever damage may have occurred. Best of all, his price was extremely reasonable and he promised no charge if he could not repair it. Truong fixed my computer in 3 days for a fraction of the price anyone else demanded around the web. His service was local and I did not need to ship it across the country, but simply picked and dropped it from his home. I would strongly recommend him to anyone.
Macbook Pro Broken Trackpad and Swollen Battery Replacement
I found Truong doing a little research on Google and after seeing all of his reviews online, I knew I had to look no further and contacted him. Also, he does not charge you for giving you a diagnosis and estimate!!! My 13 inch MacBook Pro was damaged after I left it inside my car overnight on a winter night. I took it to Truong on Wednesday, and he told me that he would tell me what was wrong with it by Saturday but he actually emailed me back on Friday and asked me if I wanted to go through with the repair. He said he could have it fixed by Sunday but he actually messaged me right the next day to say it was ready for me to pick up.

He fixed a shattered trackpad due to a swollen battery that was replaced as well, of course and replaced the hard drive. I am very pleased with the service, my computer is running as good as new and looking as good as new! He took the time to clean it and put in another couple of rubber feet on it that had fallen off! I HIGHLY RECOMMEND contacting the IT Sage for any of your Mac repairs.

Kiara P. in Falcon Heights, MN

The IT Sage - Mac Repair Services
5.0
2016-05-15T07:53:52+00:00

Kiara P. in Falcon Heights, MN

I found Truong doing a little research on Google and after seeing all of his reviews online, I knew I had to look no further and contacted him. Also, he does not charge you for giving you a diagnosis and estimate!!! My 13 inch MacBook Pro was damaged after I left it inside my car overnight on a winter night. I took it to Truong on Wednesday, and he told me that he would tell me what was wrong with it by Saturday but he actually emailed me back on Friday and asked me if I wanted to go through with the repair. He said he could have it fixed by Sunday but he actually messaged me right the next day to say it was ready for me to pick up. He fixed a shattered trackpad due to a swollen battery that was replaced as well, of course and replaced the hard drive. I am very pleased with the service, my computer is running as good as new and looking as good as new! He took the time to clean it and put in another couple of rubber feet on it that had fallen off! I HIGHLY RECOMMEND contacting the IT Sage for any of your Mac repairs.
iMac OS X Software Issues
Truong came to my home to fix a long list of glitches, email failures, calendar problems, plug-in problems, and network problems. I've tried to fix these myself with online help, but never made progress.

I'm really glad someone could come out to see exactly what my setup was so a problem could be identified and fixed. He worked fast but took time to explain what he was doing and to answer all my questions in clear, understandable language. Now my home computer syncs with my laptop and my cell phone so I can confidently schedule business meetings, check email on the go and know that everything is backing up properly.

We have 2 hardware upgrades to make. We will certainly have him back to make those repairs. I have never been so happy with IT services and the cost was very reasonable. I hope to be a client for life.

Leslie in Minneapolis, MN

The IT Sage - Mac Repair Services
5.0
2014-03-24T22:21:08+00:00

Leslie in Minneapolis, MN

Truong came to my home to fix a long list of glitches, email failures, calendar problems, plug-in problems, and network problems. I've tried to fix these myself with online help, but never made progress. I'm really glad someone could come out to see exactly what my setup was so a problem could be identified and fixed. He worked fast but took time to explain what he was doing and to answer all my questions in clear, understandable language. Now my home computer syncs with my laptop and my cell phone so I can confidently schedule business meetings, check email on the go and know that everything is backing up properly. We have 2 hardware upgrades to make. We will certainly have him back to make those repairs. I have never been so happy with IT services and the cost was very reasonable. I hope to be a client for life.
Tea Spill Repair on MacBook Pro
Truong is fantastic! After spilling tea on my 3 year old mac book pro my computer stopped charging and a key was not working. I went to Apple and they said it would cost $1,300!!!!

I found Truong on-line and in less than a week, he had my computer working better than ever for one quarter of the cost that Apple had quoted me.

I can't stress enough how trustworthy he is. Great service, fast and reliable. I will turn to him first next time I have any problems with my computer!

Rachel B. in Minneapolis, MN

The IT Sage - Mac Repair Services
5.0
2016-04-26T07:56:11+00:00

Rachel B. in Minneapolis, MN

Truong is fantastic! After spilling tea on my 3 year old mac book pro my computer stopped charging and a key was not working. I went to Apple and they said it would cost $1,300!!!! I found Truong on-line and in less than a week, he had my computer working better than ever for one quarter of the cost that Apple had quoted me. I can't stress enough how trustworthy he is. Great service, fast and reliable. I will turn to him first next time I have any problems with my computer!
Mac Laptop Power Issues Repair
Computer problems and the time and expense of resolving them is something I have a very low tolerance for. Truong, your ability to quickly analyze and inexpensively repair our computers is greatly appreciated.

Your recent repair of my laptop that I plugged into a 240 volt outlet on our overseas trip is a case in point. The geek squad’s analysis fee was $75 and their repair estimate was $150 to $350. In one trip to our home you repaired the laptop for much less than what would have cost with the Geek Squad. Thank you!

Joe in Burnsville, MN

The IT Sage - Mac Repair Services
5.0
2009-12-22T19:20:32+00:00

Joe in Burnsville, MN

Computer problems and the time and expense of resolving them is something I have a very low tolerance for. Truong, your ability to quickly analyze and inexpensively repair our computers is greatly appreciated. Your recent repair of my laptop that I plugged into a 240 volt outlet on our overseas trip is a case in point. The geek squad’s analysis fee was $75 and their repair estimate was $150 to $350. In one trip to our home you repaired the laptop for much less than what would have cost with the Geek Squad. Thank you!
MacBook Water Spill Repair
Truong was absolutely amazing at helping me even though my computer ended up being unfixable. I spilled water on it and then turned it on too soon, so it was fried. But he looked at it and gave me options and advice on what to do (aka not pay for the Apple store to refurbish it for more than the cost of another used computer.) He even transferred my hard drive for no cost and cleaned my new/used laptop inside and out and bought my broken laptop off of me for the good parts.

Seriously the greatest experience possible from a bad situation. I'm already recommending him to everyone I know with computer problems. He was quick, professional and incredibly helpful!

Brita in Plymouth, MN

The IT Sage - Mac Repair Services
5.0
2014-04-05T22:22:36+00:00

Brita in Plymouth, MN

Truong was absolutely amazing at helping me even though my computer ended up being unfixable. I spilled water on it and then turned it on too soon, so it was fried. But he looked at it and gave me options and advice on what to do (aka not pay for the Apple store to refurbish it for more than the cost of another used computer.) He even transferred my hard drive for no cost and cleaned my new/used laptop inside and out and bought my broken laptop off of me for the good parts. Seriously the greatest experience possible from a bad situation. I'm already recommending him to everyone I know with computer problems. He was quick, professional and incredibly helpful!
Water Spill MacBook Pro Repair
After spilling water on my macbook pro I brought it to Truong. He took care of the water that got behind my screen and cleaned out any residue inside and checked for further damage. Truong got back to me same day with the amazing news that my macbook was gooding to be ok and I could pick it up the next day.

Fast turn around and the price was very fair. When I picked up my macbook my screen looked perfect and it was sparkling clean top to bottom. I will defiantly be returning to Truong for any future computer needs.

Ashley B. in Farmington, MN

The IT Sage - Mac Repair Services
5.0
2016-03-08T09:21:57+00:00

Ashley B. in Farmington, MN

After spilling water on my macbook pro I brought it to Truong. He took care of the water that got behind my screen and cleaned out any residue inside and checked for further damage. Truong got back to me same day with the amazing news that my macbook was gooding to be ok and I could pick it up the next day. Fast turn around and the price was very fair. When I picked up my macbook my screen looked perfect and it was sparkling clean top to bottom. I will defiantly be returning to Truong for any future computer needs.
Apple Computer Onsite Wifi Issue Repair
had almost given up trying to fix my Apple computer. The wireless system just didn’t work, no matter what adapter I used.

Truong is the only of three computer guys that took the time to determine the original wireless adapter worked fine; it was the computer’s software that had a problem. He did a complete system restore and updated the necessary drivers, and all is well!

If you’re looking for a professional, straightforward, extremely knowledgeable computer tech, go with Truong, “The IT Sage"!

Sue in Anoka, MN

The IT Sage - Mac Repair Services
5.0
2009-12-31T19:38:55+00:00

Sue in Anoka, MN

had almost given up trying to fix my Apple computer. The wireless system just didn’t work, no matter what adapter I used. Truong is the only of three computer guys that took the time to determine the original wireless adapter worked fine; it was the computer’s software that had a problem. He did a complete system restore and updated the necessary drivers, and all is well! If you’re looking for a professional, straightforward, extremely knowledgeable computer tech, go with Truong, “The IT Sage"!
MacBook LCD Screen Replacement
Truong went above and beyond to make sure my old MacBook was fixed properly!

After a coworker recommended him to me I asked if he could fix my very broken screen. He was able to travel to me to pick up the laptop and made sure my screen looked as good as new! I was amazed that he could fix such an old (but beloved) laptop and make it look brand new for way less money or hassle than going to the apple store.

He is so friendly and professional--I've been raving about him to everyone I know!!

Claire in Uptown Minneapolis, MN

The IT Sage - Mac Repair Services
5.0
2014-04-28T22:26:15+00:00

Claire in Uptown Minneapolis, MN

Truong went above and beyond to make sure my old MacBook was fixed properly! After a coworker recommended him to me I asked if he could fix my very broken screen. He was able to travel to me to pick up the laptop and made sure my screen looked as good as new! I was amazed that he could fix such an old (but beloved) laptop and make it look brand new for way less money or hassle than going to the apple store. He is so friendly and professional--I've been raving about him to everyone I know!!
MacBook Pro DVD Drive Replacement
I had trouble with my computer this winter, in that my CD drive stopped working when I fell off my bicycle last summer and landed on my laptop (!) Truong Nguyen, aka The IT Sage, helped me out in a wonderfully personal way. He actually drove through the cold, snowy weather and came to my home and to replace my CD drive, all for a fraction of the Mac store in Roseville quoted. Truong was very professional, knowledgeable, friendly, and incredibly easy to work with.

There are only a few things in life that work really well (e.g. Macs, Tivo, Snap-On Tools), and now I can add the IT Sage to the list! Truong works out of his home in St Paul, and is even willing to come to your site, if you wish. Like he did with me, he's also willing to let you buy the part, which means that the parts cost is a fraction of what it would be if you went to the manufacturer. I recommend the IT Sage's computer repair services 100%!

Tomkin in St Paul, MN

The IT Sage - Mac Repair Services
5.0
2010-01-01T20:25:58+00:00

Tomkin in St Paul, MN

I had trouble with my computer this winter, in that my CD drive stopped working when I fell off my bicycle last summer and landed on my laptop (!) Truong Nguyen, aka The IT Sage, helped me out in a wonderfully personal way. He actually drove through the cold, snowy weather and came to my home and to replace my CD drive, all for a fraction of the Mac store in Roseville quoted. Truong was very professional, knowledgeable, friendly, and incredibly easy to work with. There are only a few things in life that work really well (e.g. Macs, Tivo, Snap-On Tools), and now I can add the IT Sage to the list! Truong works out of his home in St Paul, and is even willing to come to your site, if you wish. Like he did with me, he's also willing to let you buy the part, which means that the parts cost is a fraction of what it would be if you went to the manufacturer. I recommend the IT Sage's computer repair services 100%!
MacBook Pro 13″ Coffee Spill Repair
I recently spilled coffee on my Macbook Pro and then did everything wrong (turned it on again, tipped it over, blew a fan in it, etc.) The Apple store geniuses (sic) told me it would be at least a $750 repair if it could be repaired. They pressured me to buy a new one.

I looked online and found the ITSage and brought it out to him. He was honest about the chances of success (50%) but he worked his magic and now I have a totally clean and well-working laptop again. Even better he gave me other tips about getting the speed up. And his fee was incredibly reasonable.

He is going to be my go-to guy for mac repair for the rest of my life!

Miriam in Crystal, MN

The IT Sage - Mac Repair Services
5.0
2014-07-15T22:29:13+00:00

Miriam in Crystal, MN

I recently spilled coffee on my Macbook Pro and then did everything wrong (turned it on again, tipped it over, blew a fan in it, etc.) The Apple store geniuses (sic) told me it would be at least a $750 repair if it could be repaired. They pressured me to buy a new one. I looked online and found the ITSage and brought it out to him. He was honest about the chances of success (50%) but he worked his magic and now I have a totally clean and well-working laptop again. Even better he gave me other tips about getting the speed up. And his fee was incredibly reasonable. He is going to be my go-to guy for mac repair for the rest of my life!
Affordable Mac Laptop Repair
5 STARS! Truong deserves serious consideration for any work needed on computers that still have a 'life.' After being told I should junk our family ibook by another computer guy, I persevered in searching for reasonable repair/replacement of the hard drive.

The Sage was IT! I write this recommendation on our i-book as it sits on my lap and am grateful for the honest and professional service Truong provided. He saved us $ and allowed the 3R's--this computer won't be placed in a landfill for years to come! Go IT Sage! 🙂

Abby in Stillwater, MN

The IT Sage - Mac Repair Services
5.0
2010-01-07T20:27:31+00:00

Abby in Stillwater, MN

5 STARS! Truong deserves serious consideration for any work needed on computers that still have a 'life.' After being told I should junk our family ibook by another computer guy, I persevered in searching for reasonable repair/replacement of the hard drive. The Sage was IT! I write this recommendation on our i-book as it sits on my lap and am grateful for the honest and professional service Truong provided. He saved us $ and allowed the 3R's--this computer won't be placed in a landfill for years to come! Go IT Sage! 🙂
2011 MacBook Pro GPU Reflow Rework
Truong is a diamond in the rough, as we used to say. A pro at his work who comes to you and also enjoys the extra time taken to explain problems & solutions.

For someone who doesn't seem to be in a hurry and has time to swap a story or two, he is also very fast once the problem is known. The diagnosis for both our MacBook Pros was hard drive and disc-drive upgrades, accomplished basically overnight at his place except for one disc-drive that was replaced on our dining room table so we could see the process. He also thoroughly cleaned both machines when apart and was happy to lend advice on all questions. We thought the cost was more than reasonable.

We are certainly glad to recommend Truong highly to anyone.

Brian in Falcon Heights, MN

The IT Sage - Mac Repair Services
5.0
2014-07-23T22:30:51+00:00

Brian in Falcon Heights, MN

Truong is a diamond in the rough, as we used to say. A pro at his work who comes to you and also enjoys the extra time taken to explain problems & solutions. For someone who doesn't seem to be in a hurry and has time to swap a story or two, he is also very fast once the problem is known. The diagnosis for both our MacBook Pros was hard drive and disc-drive upgrades, accomplished basically overnight at his place except for one disc-drive that was replaced on our dining room table so we could see the process. He also thoroughly cleaned both machines when apart and was happy to lend advice on all questions. We thought the cost was more than reasonable. We are certainly glad to recommend Truong highly to anyone.
Apple Mac Laptop Boot Issue Repair
I have a Apple Mac laptop less than 2 years old that wouldn't boot up. I brought it to Truong and he had the hard drive backed up and my computer running again in a little less than two hours at a cost well below what it would have cost for the Geek Squad.

I'm very happy with the service provided. Truong is very knowledgeable and explained thoroughly what he fixed.

If you want quality affordable Mac repair, The IT Sage is it. I've been recommending him to everyone.

Ellis in Woodbury, MN

The IT Sage - Mac Repair Services
5.0
2010-01-24T20:29:37+00:00

Ellis in Woodbury, MN

I have a Apple Mac laptop less than 2 years old that wouldn't boot up. I brought it to Truong and he had the hard drive backed up and my computer running again in a little less than two hours at a cost well below what it would have cost for the Geek Squad. I'm very happy with the service provided. Truong is very knowledgeable and explained thoroughly what he fixed. If you want quality affordable Mac repair, The IT Sage is it. I've been recommending him to everyone.
iMac 27″ Video Connector Micro-soldering
I came across a major issue, when I was replacing my hard drive on my iMac, in the process I messed up a component on my logic board which makes the display work. Apple and other people were going to charge $600+ to replace and fix it.

I did some of my own research in trying to find people to fix it and how to repair the problem for cheaper instead of replacing. I finally found a solution which required some micro soldering. But I did not want to attempt another repair after the first fiasco. I called Truong and he was happy to do it. He is prompt, and quite through. He was great and saved a ton of money.

These days it is hard to find people that want to do any actual repairs to save money and they want to go straight to replacing (most expensive option).

Srihari in New Hope, MN

The IT Sage - Mac Repair Services
5.0
2014-08-17T22:32:00+00:00

Srihari in New Hope, MN

I came across a major issue, when I was replacing my hard drive on my iMac, in the process I messed up a component on my logic board which makes the display work. Apple and other people were going to charge $600+ to replace and fix it. I did some of my own research in trying to find people to fix it and how to repair the problem for cheaper instead of replacing. I finally found a solution which required some micro soldering. But I did not want to attempt another repair after the first fiasco. I called Truong and he was happy to do it. He is prompt, and quite through. He was great and saved a ton of money. These days it is hard to find people that want to do any actual repairs to save money and they want to go straight to replacing (most expensive option).
Dropped Apple Laptop Repair
Truong is the best! I have a Apple laptop that got dropped and wouldn't work properly. I took it to Truong who took the time to sit down with me and do a thorough diagnosis and lay out my options. I needed a new hard drive which Truong picked up and installed and transferred all my old files into in less than 24 hours!!! Truong is super knowledgeable and friendly. He was able to explain all the technical info to me in language I could understand.

I'm thoroughly convinced that Truong can fix anything. I could go on and on but the bottom line is that I would recommend Truong to anyone at anytime for any problem they may have.

My computer runs better now than it ever has. Truong definitely exponentially lengthened the life of my computer and I have no doubt that he can do the same for you. Truong will put all your computer worries at ease!‎

Shawn in Vadnais Heights, MN

The IT Sage - Mac Repair Services
5.0
2010-05-19T20:48:03+00:00

Shawn in Vadnais Heights, MN

Truong is the best! I have a Apple laptop that got dropped and wouldn't work properly. I took it to Truong who took the time to sit down with me and do a thorough diagnosis and lay out my options. I needed a new hard drive which Truong picked up and installed and transferred all my old files into in less than 24 hours!!! Truong is super knowledgeable and friendly. He was able to explain all the technical info to me in language I could understand. I'm thoroughly convinced that Truong can fix anything. I could go on and on but the bottom line is that I would recommend Truong to anyone at anytime for any problem they may have. My computer runs better now than it ever has. Truong definitely exponentially lengthened the life of my computer and I have no doubt that he can do the same for you. Truong will put all your computer worries at ease!‎
iMac Booting Issue Free Diagnostics
Best customer service experience ever! I have an older Imac (2006) and within the last year it has completely died. Truong was able to identify the issue within a few hours of us dropping it off. After replacing the video card he monitored it and started to notice that there was more of a problem. He called to explain everything to me and we agreed it was time to lay the poor Imac to rest.

This was by far the best experience I have ever had with fixing computers. (I seriously have had bad luck with all of my computer purchases). I would recommend Truong to anyone and everyone. He is honest, upfront and gives excellent customer service. If I have any other issues with computers in the future I will be going to the IT sage for all my fixes.

Jamie in Savage, MN

The IT Sage - Mac Repair Services
5.0
2014-08-27T22:33:46+00:00

Jamie in Savage, MN

Best customer service experience ever! I have an older Imac (2006) and within the last year it has completely died. Truong was able to identify the issue within a few hours of us dropping it off. After replacing the video card he monitored it and started to notice that there was more of a problem. He called to explain everything to me and we agreed it was time to lay the poor Imac to rest. This was by far the best experience I have ever had with fixing computers. (I seriously have had bad luck with all of my computer purchases). I would recommend Truong to anyone and everyone. He is honest, upfront and gives excellent customer service. If I have any other issues with computers in the future I will be going to the IT sage for all my fixes.
MacBook Pro Hard Drive Replacement
Three words – Truong is amazing. He is the exact opposite of this day and age’s “Overpriced and Poor Service” mentality. My 5 year old MacBook Pro was on it’s way out due to a failing hard drive and I wanted it replaced and formatted as it was since I didn’t want to start from scratch by having to reinstall everything – or worse yet purchase a new computer. Finding someone that will even touch a Macintosh outside of an Apple Store is close to impossible – if not very out of the way, inconvenient and expensive. Truong picked up and delivered at my convenience and the small amount I paid for that extra service truly made me smile. I have a brand new Mac with double the RAM (which I found out was upgradable – thank you, Truong!)

My husband’s Dell needs some attention and we’ll be asking Truong back very soon to install some new hardware on-site. I would definitely recommend Truong to anyone needing any type of computer repair, diagnostic analysis or upgrade.

Jennifer in Blaine, MN

The IT Sage - Mac Repair Services
5.0
2010-06-28T20:50:34+00:00

Jennifer in Blaine, MN

Three words – Truong is amazing. He is the exact opposite of this day and age’s “Overpriced and Poor Service” mentality. My 5 year old MacBook Pro was on it’s way out due to a failing hard drive and I wanted it replaced and formatted as it was since I didn’t want to start from scratch by having to reinstall everything – or worse yet purchase a new computer. Finding someone that will even touch a Macintosh outside of an Apple Store is close to impossible – if not very out of the way, inconvenient and expensive. Truong picked up and delivered at my convenience and the small amount I paid for that extra service truly made me smile. I have a brand new Mac with double the RAM (which I found out was upgradable – thank you, Truong!) My husband’s Dell needs some attention and we’ll be asking Truong back very soon to install some new hardware on-site. I would definitely recommend Truong to anyone needing any type of computer repair, diagnostic analysis or upgrade.
Apple Mac Pro Graphic Card Replacement
My primary work Mac went down leaving me in a dire situation, as being unavailable for my clients for even one day is a really big deal. After a day of exploring my options, I was looking at some major fallout, which really didn't concern anyone who I presented with my situation. Through a referral I found Truong, who was able to address my problems that same day, discuss the possible scenarios involved, and give me peace of mind that there was someone willing to take quick action to help me.

I dropped off my MacPro, we discussed all of the symptoms, and I was on my way. This was late Thursday afternoon. By Friday night I was up and running with a new graphics card installed, a cleaned up Mac, and some helpful information regarding a memory upgrade and general upkeep. It was truly amazing what Truong was able to do for me and my business. I couldn't be more grateful for his service, knowledge, and attitude.

Tom in Minnetonka, MN

The IT Sage - Mac Repair Services
5.0
2014-12-09T22:42:29+00:00

Tom in Minnetonka, MN

My primary work Mac went down leaving me in a dire situation, as being unavailable for my clients for even one day is a really big deal. After a day of exploring my options, I was looking at some major fallout, which really didn't concern anyone who I presented with my situation. Through a referral I found Truong, who was able to address my problems that same day, discuss the possible scenarios involved, and give me peace of mind that there was someone willing to take quick action to help me. I dropped off my MacPro, we discussed all of the symptoms, and I was on my way. This was late Thursday afternoon. By Friday night I was up and running with a new graphics card installed, a cleaned up Mac, and some helpful information regarding a memory upgrade and general upkeep. It was truly amazing what Truong was able to do for me and my business. I couldn't be more grateful for his service, knowledge, and attitude.
MacBook Pro Top Case Replacement
My macbook pro had been beat up pretty badly. After going to Apple and being quoted over $500 I wasn't sure if I could afford to repair it.

After searching the internet I found Truong, who not only helped me find the same replacement parts at a much lower cost, but also worked with me around my busy schedule. He made the repairs (new keyboard, optical drive and other updates) in less than 3 hours, and for less than half the cost of what apple quoted me.

All in all Truong does great work, and I couldn't recommend him highly enough. I will definitely be sure to reach out to him with any computer problems that mar arise in the future.

Thanks Truong, my laptop is like new again!

Will in Oakdale, MN

The IT Sage - Mac Repair Services
5.0
2010-07-19T20:52:39+00:00

Will in Oakdale, MN

My macbook pro had been beat up pretty badly. After going to Apple and being quoted over $500 I wasn't sure if I could afford to repair it. After searching the internet I found Truong, who not only helped me find the same replacement parts at a much lower cost, but also worked with me around my busy schedule. He made the repairs (new keyboard, optical drive and other updates) in less than 3 hours, and for less than half the cost of what apple quoted me. All in all Truong does great work, and I couldn't recommend him highly enough. I will definitely be sure to reach out to him with any computer problems that mar arise in the future. Thanks Truong, my laptop is like new again!
MacBook Pro retina Liquid Spill Repair
My salad exploded in my bag and the dressing leaked into the corners of my macbook (the side where the logic board is). It worked fine after I cleaned it up but then I proceeded to plug in the charger for the night and the next morning it stopped working. I took it to the Apple services (genius bar) and they told me that there was no evidence of spillage but that I can only get it fixed if I send it to the apple repair center to replace everything inside my macbook + the bottom case for $750. I have only had my computer for 6 months and I was not ready to put down big bucks just like that without any knowledge of what was ACTUALLY damaged.

Then I came across Truong through Yelp, contacted him straight away, had him pick up my computer the following morning. Within 2 days, he had this computer fixed and now it's working in great condition. The keyboard backlight was apparently damaged (probably from plugging in my charger, which is my fault) but the logic board is fixed which is what I really need and all that matters!! He saved me FORTUNES and I would highly recommend him and I would definitely go back to him when there's a problem!

Soobin in Chanhassen, MN

The IT Sage - Mac Repair Services
5.0
2015-02-18T22:45:48+00:00

Soobin in Chanhassen, MN

My salad exploded in my bag and the dressing leaked into the corners of my macbook (the side where the logic board is). It worked fine after I cleaned it up but then I proceeded to plug in the charger for the night and the next morning it stopped working. I took it to the Apple services (genius bar) and they told me that there was no evidence of spillage but that I can only get it fixed if I send it to the apple repair center to replace everything inside my macbook + the bottom case for $750. I have only had my computer for 6 months and I was not ready to put down big bucks just like that without any knowledge of what was ACTUALLY damaged. Then I came across Truong through Yelp, contacted him straight away, had him pick up my computer the following morning. Within 2 days, he had this computer fixed and now it's working in great condition. The keyboard backlight was apparently damaged (probably from plugging in my charger, which is my fault) but the logic board is fixed which is what I really need and all that matters!! He saved me FORTUNES and I would highly recommend him and I would definitely go back to him when there's a problem!
MacBook Pro Black Screen Issue
A friend was visiting from another country, and his Mac didn't start up -- just a black screen. I called a couple big shops in Minneapolis, and they charged a (big) flat fee before even determining the cause, then would charge a flat fee no matter what the fix (they wouldn't quote me an hourly rate). This was a Sunday, and they couldn't even look at the Mac until Wed., soon before my friend had to leave the country. I called Truong and left a message. He not only called back on Sun., but said he could take a look. He offered to come to my home, but I felt the least I could do on a Sun. was take the Mac to him. I asked if he wanted us to leave it with him, but he said he'd check it then if we had the time.

Truong immediately honed in on a couple possibilities, and fixed the issue in a matter of minutes. He also had some memory cards, which he offered at a very reasonable price, and installed them, fixing the issue and doubling the memory. He also fixed a couple annoying app issues. He charged us for 1/2 hr., which was less than the time we were actually there. I have total confidence in his expertise (worked with IT guys in Silicon Valley for 25 yrs), and he's completely honest, honorable, and kind. Thanks, Truong, for a very positive experience and outcome! You're the best!

Mary in Edina, MN

The IT Sage - Mac Repair Services
5.0
2011-03-16T21:08:55+00:00

Mary in Edina, MN

A friend was visiting from another country, and his Mac didn't start up -- just a black screen. I called a couple big shops in Minneapolis, and they charged a (big) flat fee before even determining the cause, then would charge a flat fee no matter what the fix (they wouldn't quote me an hourly rate). This was a Sunday, and they couldn't even look at the Mac until Wed., soon before my friend had to leave the country. I called Truong and left a message. He not only called back on Sun., but said he could take a look. He offered to come to my home, but I felt the least I could do on a Sun. was take the Mac to him. I asked if he wanted us to leave it with him, but he said he'd check it then if we had the time. Truong immediately honed in on a couple possibilities, and fixed the issue in a matter of minutes. He also had some memory cards, which he offered at a very reasonable price, and installed them, fixing the issue and doubling the memory. He also fixed a couple annoying app issues. He charged us for 1/2 hr., which was less than the time we were actually there. I have total confidence in his expertise (worked with IT guys in Silicon Valley for 25 yrs), and he's completely honest, honorable, and kind. Thanks, Truong, for a very positive experience and outcome! You're the best!
MacBook Pro Battery Power Issue
I have brought my MacBook Pro to Truong twice. The first time was for a thorough clean. I dropped it off and he was done with it quick and the price was reasonable. My computer came back super clean and happy.

The second time, I had left it overnight in very cold weather and my battery died. After nearly five years, it was to be expected. Truong changed the battery and also did some data recovery (now I realise the data was lost due to my dying battery). I was able to have my computer back in time to do my work and the price was very reasonable.

Fast and efficient service and he is simply NICE. I would recommend him to anyone!

Jessica in Richfield, MN

The IT Sage - Mac Repair Services
5.0
2015-03-18T22:52:22+00:00

Jessica in Richfield, MN

I have brought my MacBook Pro to Truong twice. The first time was for a thorough clean. I dropped it off and he was done with it quick and the price was reasonable. My computer came back super clean and happy. The second time, I had left it overnight in very cold weather and my battery died. After nearly five years, it was to be expected. Truong changed the battery and also did some data recovery (now I realise the data was lost due to my dying battery). I was able to have my computer back in time to do my work and the price was very reasonable. Fast and efficient service and he is simply NICE. I would recommend him to anyone!
MacBook Keyboard Replacement
Trustworthy, and knowledgeable at a fair price... I don't have much to say, except that I'm another happy customer! I was most impressed by Truong's accessibility. I work a couple part time jobs and go to school, so its difficult for me to fit everyone else's 9 to 5 schedule into mine. Being able to call in the late evening put my anxious mind at ease.

I just dropped my MacBook off with him. Truong was great at keeping me up to date, via the phone, each step of the way. I had lots of questions (not knowing much about computers) and he was patient with me. Once the main problem was solved, I asked if he could replace the keyboard on the laptop too; No problem! I had been without a working delete and return button for ages. He found a used one for me at a great price. What a deal! He'll be the first person I call if I have a computer problem again.

Jessica in Lake Elmo, MN

The IT Sage - Mac Repair Services
5.0
2012-07-06T21:10:20+00:00

Jessica in Lake Elmo, MN

Trustworthy, and knowledgeable at a fair price... I don't have much to say, except that I'm another happy customer! I was most impressed by Truong's accessibility. I work a couple part time jobs and go to school, so its difficult for me to fit everyone else's 9 to 5 schedule into mine. Being able to call in the late evening put my anxious mind at ease. I just dropped my MacBook off with him. Truong was great at keeping me up to date, via the phone, each step of the way. I had lots of questions (not knowing much about computers) and he was patient with me. Once the main problem was solved, I asked if he could replace the keyboard on the laptop too; No problem! I had been without a working delete and return button for ages. He found a used one for me at a great price. What a deal! He'll be the first person I call if I have a computer problem again.
MacBook Pro Wifi and Bluetooth Card Replacement
I had been having some issues with WiFi and Blutooth connectivity on my 13-inch Macbook Pro (2011) for about a month. I took it to Geek Squad, and they said they couldn't fix it. I took it to the Apple Store, and their wait time was over 2 hours just to look at the computer (not to mention their price quote was nearly $300 to fix the issue).

So instead, I looked up "mac and computer repair online." I saw Truong's success rate and decided to call him up. Truong was able to meet with me the next day. He replaced my WiFi/Blutooth card without any hassle - within 15 minutes - and at a much lower cost than the Apple Store quoted.

I highly recommend the IT Sage and his expertise!

Kathleen in Shoreview, MN

The IT Sage - Mac Repair Services
5.0
2015-03-26T22:56:07+00:00

Kathleen in Shoreview, MN

I had been having some issues with WiFi and Blutooth connectivity on my 13-inch Macbook Pro (2011) for about a month. I took it to Geek Squad, and they said they couldn't fix it. I took it to the Apple Store, and their wait time was over 2 hours just to look at the computer (not to mention their price quote was nearly $300 to fix the issue). So instead, I looked up "mac and computer repair online." I saw Truong's success rate and decided to call him up. Truong was able to meet with me the next day. He replaced my WiFi/Blutooth card without any hassle - within 15 minutes - and at a much lower cost than the Apple Store quoted. I highly recommend the IT Sage and his expertise!
MacBook Pro RAM Issue Repair
It's Thanksgiving and I have one more thing to be thankful for—a working (2006) Macbook Pro and discovery of a Mac technician who knows these machines at the level of the molecule.

I had taken it to the Apple Store and a couple of other shops and had quotes of $60 to $99 just to look at it—and up to $189 plus any parts if they could repair it (most didn't think it would be repairable).

Truong got right to work on it and would not have charged me at all if he could not fix it. He solved the mystery, it works fine and all for $80.00. Amazing.

Jim in New Brighton, MN

The IT Sage - Mac Repair Services
5.0
2012-11-28T21:15:17+00:00

Jim in New Brighton, MN

It's Thanksgiving and I have one more thing to be thankful for—a working (2006) Macbook Pro and discovery of a Mac technician who knows these machines at the level of the molecule. I had taken it to the Apple Store and a couple of other shops and had quotes of $60 to $99 just to look at it—and up to $189 plus any parts if they could repair it (most didn't think it would be repairable). Truong got right to work on it and would not have charged me at all if he could not fix it. He solved the mystery, it works fine and all for $80.00. Amazing.
5.0
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