I recently spilled coffee on my Macbook Pro and then did everything wrong (turned it on again, tipped it over, blew a fan in it, etc.) The Apple store geniuses (sic) told me it would be at least a $750 repair if it could be repaired. They pressured me to buy a new one. I looked online and found the ITSage and brought it out to him. He was honest about the chances of success (50%) but he worked his magic and now I have a totally clean and well-working laptop again. Even better he gave me other tips about View Full →

My system suffered an external hard drive “incident” but not a crash. I did an online search for computer repair businesses in my area and discovered ITSage. Reviews were wonderful so I asked a question of Truong on-line and had an immediate response. Within four hours he had diagnosed the problem and began a recovery scan. When he determined his software was not capable of performing the “deep scan” necessary to recover valuable data, he referred me to a national company to begin the recovery-all within 48 hours. Truon is professional, prompt, and thorough. He communicates while teaching the customer View Full →

Truong went above and beyond to make sure my old MacBook was fixed properly! After a coworker recommended him to me I asked if he could fix my very broken screen. He was able to travel to me to pick up the laptop and made sure my screen looked as good as new! I was amazed that he could fix such an old (but beloved) laptop and make it look brand new for way less money or hassle than going to the apple store. He is so friendly and professional–I’ve been raving about him to everyone I know!!

Truong is great! My macbook pro has been broken for months and I brought it to Truong yesterday and today I am writing this review from my newly fixed laptop! He is prompt and professional and the service is extremely reasonably priced. For any further tech work I need done, I will go to Truong first! I highly recommend him!

Truong was absolutely amazing at helping me even though my computer ended up being unfixable. I spilled water on it and then turned it on too soon, so it was fried. But he looked at it and gave me options and advice on what to do (aka not pay for the Apple store to refurbish it for more than the cost of another used computer.) He even transferred my hard drive for no cost and cleaned my new/used laptop inside and out and bought my broken laptop off of me for the good parts. Seriously the greatest experience possible from View Full →

Truong came to my home to fix a long list of glitches, email failures, calendar problems, plug-in problems, and network problems. I’ve tried to fix these myself with online help, but never made progress. I’m really glad someone could come out to see exactly what my setup was so a problem could be identified and fixed. He worked fast but took time to explain what he was doing and to answer all my questions in clear, understandable language. Now my home computer syncs with my laptop and my cell phone so I can confidently schedule business meetings, check email on View Full →

I spilled some liquid on my 13 inch Macbook Pro and my beloved computer transformed from my prized possession to a $1200 paper weight in seconds. I went to the Apple Store and they gave me a repair quote of almost $800. I was shocked and quickly started exploring the internet for alternatives. Other places promised a repair for around $400, and I thought that was the best deal that would be available. However I was wary of shipping my computer across the US. That is when I found Truong and his website, The IT Sage. He was extremely helpful in View Full →

My Mac Book Pro’s screen would not work, I brought it in for diagnostic and after Truong installed a new display it was determined it was a bad logic board due to defective graphic card that was not worth replacing. I was not sure what I would be charged and when I picked it up he wanted no payment for his effort. I was extremely impressed with his integrity. I would not hesitate to use him.

I highly recommend Troung’s service, The IT Sage. Aside from being a Mac expert, he is also thoughtful and patient. He worked on my Mac Book Pro and added a solid-state hard drive and extra ram. It has sped up the processes and runs much more stable. He also worked on my Wife’s Mac Book Pro. He set up her software files in a different order that makes her work much more efficient. He knows so many shortcuts and can show you how to get the most out of your Mac product. Troung is a good person and has a View Full →

Couple of months ago my MacBook Pro keyboard got damaged from a coffee spill and the power button was not working. After consulting with the apple people, I was told to pay $750 ++ to fix my keyboard and was not ready to shell out that kind of money when my current Mac was still functioning. Hence, I started looking for a second opinion and found Troung (IT Sage) on the web. It was one of the best things that could happen to my Mac. He was able to give me a very through evaluation of my Mac before he View Full →