Keyboard Replacement for MacBook Air 11″

Truong is great! Super knowledgeable, totally trusted him to give me honest assessment of repairs needed, cost, and any risk. Price quoted up front did not change a penny from end charge.I had spilled coffee on my 2012 macbook air. Some of the keys weren't working- not just stuck. Totally not working. Was worried the cost of repair would make it more advisable to just buy a new comp, which I was not thrilled about. Emailed Truong about issue, and he gave me up front notice that if logic board or certain other components were damaged, cost of repair would be much higher than if all he had to replace was keyboard. And he wouldn't know what needed replacement until he opened it up and saw what was messed up.Truong sent me pictures throughout the process which not only was great service, but also really interesting. Fortunately for me, I just needed a new keyboard, so total cost was $180. Truong told me there was some risk that with the replacement of just the keyboard and not the total top- that might make the keyboard feel unstable in the middle. Ultimately, though, he did such a great and thorough job with the replacement that this was not an issue.I really like that this is a small, independent business. Truong is very through, and available outside 9-5 hrs, which was key for me. I brought my laptop in Monday evening, he took it apart, cleaned it out, let it dry, made his diagnosis, ordered the new keyboard, it took 3 days for that delivery- it arrived on Saturday, and he installed it the same day and had it ready for pick up by Sat eve. I had told him there was no rush up front, but he did everything super fast anyway.So, would highly recommend IT Sage for all your mac repair needs.