Truong Nguyen - The IT Sage

I am Truong Nguyen, founder and owner of The IT Sage. I have a strong passion for technology, especially Apple Mac computers. Mac repair is my specialty, and I have worked on every model of Apple computer built since 2000. There’s a real satisfaction in keeping an older Mac running in good repair. Anything and everything inside a Mac that requires service, I can help.

When you are in need of fast, reliable and professional Mac repair services in the Minneapolis St. Paul metro area, contact me. Schedule a convenient and personal consultation via email at truong@theitsage.com or call/text at 612-200-7400.



I began repairing Apple Mac computers twelve years ago. What started out as an occasional interest developed into a full-scale passion for technology and all that it encompasses. In these past twelve years, I have had experience working on thousands of Macs from Apple’s line of Mac desktops (PowerMac G4 Cube, Mac Pro, iMac, and Mac mini) to all of the Apple laptops (PowerBook, iBook, MacBook, MacBook Air, and the latest MacBook Pro retina). The issue you’re having with your Mac right now is one that I have most likely dealt with before – and even if I haven’t, I have the knowledge, skills, and experience necessary to diagnose and fix it.

So whether it’s a simple Apple hard drive replacement you need or a repair of liquid spill damage on your MacBook Pro logic board, give me a call or send an email/text so that I can get your Mac back in working order quickly and affordably.



Besides providing quick and reliable Diagnostics at no cost to my customers, my estimate will precisely list the parts and labor required to get your Apple computer repaired. On top of that, wouldn’t it be nice to know that you won’t have to pay for my time if I can’t fix the issues with your Mac?

My areas of service cover the 50-mile radius surrounding the Twin Cities metro area, Minnesota. A travel fee of $40 is charged per job. Unlike many of my competitors, I do not charge a premium for servicing Apple Macintosh computers. I treat every single one of my customers equally, yet personally to cater his or her unique needs. My flat labor rate is $50 an hour. If I can’t fix it, there’s no charge!



The joy of returning a working Mac to its owner is a feeling like no other. I’ve helped grandparents recover thousands of cherished photos from a crashed hard drive. I’ve repaired liquid damaged MacBook Pro laptops for college students. I’ve fixed graphic card issues for photographers through a process called rework/reflow. I’ve replaced cracked screens on MacBook Airs and performed the even more challenging work of micro-soldering broken display connectors in iMacs.

I strive to provide the best Apple computer repair services and excellent customer service. In the Recent Reviews section below, you’ll find the most up-to-date testimonials of my happy customers from all over the Twin Cities metro area. If you would like to write a review of your experience, please visit The IT Sage’s Yelp or Google My Business listings. Thank you!



Why the Sage?

Local

Locally owned and operated in the Twin Cities metro area.

Punctual

Arrives on schedule. Really. Right on time.

Reputable

Highly rated. Check out my Yelp and Google My Business reviews.

Detailed

Keeps track of the tiniest of screws. It’s all about the small stuff.

Experienced

Eight years, countless Macs repaired. No issue phases me.

Affordable

Sage advice with cost in mind.

MacBook 13″ OS X Tuneup

Honest, trustworthy and extremely knowledgeable... I use my macbook pro for work and I can not afford to be without it for a week or however long it would have taken Apple to look at it. So I tried Truong the IT Sage, and I was SO glad I did! It was a small-ish job so he was even able to get it done same day. He can help you with both hardware and software issues.

I had an issue on my mac related to the speed, which he solved for me plus he did extra little details like making a shortcut on the desktop to the app settings folder that I was looking for. He works fast, and his fees are incredibly reasonable. FYI he works out of his home, so that might throw you off at first, but he is super professional and it does not feel weird or unsafe at all. He called me periodically to update me on his progress so I never wondered what was up.

Overall a great experience! It's hard to find really good computer people, especially for Mac. I will 100% use Truong again the next time I need mac service or repair. Thanks Truong!

Barbara in Prior Lake, MN

The IT Sage
5.0
2014-12-07T22:40:59+00:00

Barbara in Prior Lake, MN

Honest, trustworthy and extremely knowledgeable… I use my macbook pro for work and I can not afford to be without it for a week or however long it would have taken Apple to look at it. So I tried Truong the IT Sage, and I was SO glad I did! It was a small-ish job so he was even able ...

Apple iMac 21″ OS X Tune up

I have found Truong to be prompt, efficient, expertly knowledgable, and reasonably priced. His explanations are lucid and to-the-point.

As a repair technician, I'd rate him 6 on a 1 to 5 scale!

Frederick in Roseville, MN

The IT Sage
5.0
2015-03-16T22:48:47+00:00

Frederick in Roseville, MN

I have found Truong to be prompt, efficient, expertly knowledgable, and reasonably priced. His explanations are lucid and to-the-point. As a repair technician, I’d rate him 6 on a 1 to 5 scale!

MacBook Pro SSD Replacement

Truong fixed up my iMac with a new solid state drive and a new Mac OS X. Then he delivered. Wonderful service. I will use him again. Highly recommended!

Ward in North Oaks, MN

The IT Sage
5.0
2010-11-02T21:06:54+00:00

Ward in North Oaks, MN

Truong fixed up my iMac with a new solid state drive and a new Mac OS X. Then he delivered. Wonderful service. I will use him again. Highly recommended!

MacBook Pro DVD Drive Replacement

I had trouble with my computer this winter, in that my CD drive stopped working when I fell off my bicycle last summer and landed on my laptop (!) Truong Nguyen, aka The IT Sage, helped me out in a wonderfully personal way. He actually drove through the cold, snowy weather and came to my home and to replace my CD drive, all for a fraction of the Mac store in Roseville quoted. Truong was very professional, knowledgeable, friendly, and incredibly easy to work with.

There are only a few things in life that work really well (e.g. Macs, Tivo, Snap-On Tools), and now I can add the IT Sage to the list! Truong works out of his home in St Paul, and is even willing to come to your site, if you wish. Like he did with me, he's also willing to let you buy the part, which means that the parts cost is a fraction of what it would be if you went to the manufacturer. I recommend the IT Sage's computer repair services 100%!

Tomkin in St Paul, MN

The IT Sage
5.0
2010-01-01T20:25:58+00:00

Tomkin in St Paul, MN

I had trouble with my computer this winter, in that my CD drive stopped working when I fell off my bicycle last summer and landed on my laptop (!) Truong Nguyen, aka The IT Sage, helped me out in a wonderfully personal way. He actually drove through the cold, snowy weather and came to my home and to replace my ...

iMac OS X Software Issues

Truong came to my home to fix a long list of glitches, email failures, calendar problems, plug-in problems, and network problems. I've tried to fix these myself with online help, but never made progress. I'm really glad someone could come out to see exactly what my setup was so a problem could be identified and fixed. He worked fast but took time to explain what he was doing and to answer all my questions in clear, understandable language. Now my home computer syncs with my laptop and my cell phone so I can confidently schedule business meetings, check email on the go and know that everything is backing up properly.

We have 2 hardware upgrades to make. We will certainly have him back to make those repairs. I have never been so happy with IT services and the cost was very reasonable. I hope to be a client for life.

Leslie in Minneapolis, MN

The IT Sage
5.0
2014-03-24T22:21:08+00:00

Leslie in Minneapolis, MN

Truong came to my home to fix a long list of glitches, email failures, calendar problems, plug-in problems, and network problems. I’ve tried to fix these myself with online help, but never made progress. I’m really glad someone could come out to see exactly what my setup was so a problem could be identified and fixed. He worked fast but ...

MacBook Pro Wifi and Bluetooth Card Replacement

I had been having some issues with WiFi and Blutooth connectivity on my 13-inch Macbook Pro (2011) for about a month. I took it to Geek Squad, and they said they couldn't fix it. I took it to the Apple Store, and their wait time was over 2 hours just to look at the computer (not to mention their price quote was nearly $300 to fix the issue).

So instead, I looked up "mac and computer repair online." I saw Truong's success rate and decided to call him up. Truong was able to meet with me the next day. He replaced my WiFi/Blutooth card without any hassle - within 15 minutes - and at a much lower cost than the Apple Store quoted.

I highly recommend the IT Sage and his expertise!

Kathleen in Shoreview, MN

The IT Sage
5.0
2015-03-26T22:56:07+00:00

Kathleen in Shoreview, MN

I had been having some issues with WiFi and Blutooth connectivity on my 13-inch Macbook Pro (2011) for about a month. I took it to Geek Squad, and they said they couldn’t fix it. I took it to the Apple Store, and their wait time was over 2 hours just to look at the computer (not to mention their price ...

Apple Mail Sending Issues

My mother was having issues with accessing emails on her computer. Truong came out to her house and was quickly able to fix the problem. My mom has limited knowledge about computers and Truong was very patient and took a lot of time to work with my mom and explain the problem and how to prevent it from happening in the future.

Also, my mom has severe arthritis in her hands and has difficulty controlling the mouse. Truong recommended a different kind of mouse that he thought may be easier for my mom to control and cause less hand pain. He went above and beyond the call of duty offering to pick one up and delivering it to her house for her to try out for a week.

We couldn't be more pleased with the work he did and will be recommending him to family and friends. Truong is also a pleasure to work with--very polite and professional.

Linda in Inver Grove Heights, MN

The IT Sage
5.0
2014-01-23T22:10:23+00:00

Linda in Inver Grove Heights, MN

My mother was having issues with accessing emails on her computer. Truong came out to her house and was quickly able to fix the problem. My mom has limited knowledge about computers and Truong was very patient and took a lot of time to work with my mom and explain the problem and how to prevent it from happening in ...

MacBook Pro Top Case Replacement

My macbook pro had been beat up pretty badly. After going to Apple and being quoted over $500 I wasn't sure if I could afford to repair it. After searching the internet I found Truong, who not only helped me find the same replacement parts at a much lower cost, but also worked with me around my busy schedule. He made the repairs (new keyboard, optical drive and other updates) in less than 3 hours, and for less than half the cost of what apple quoted me.

All in all Truong does great work, and I couldn't recommend him highly enough. I will definitely be sure to reach out to him with any computer problems that mar arise in the future.

Thanks Truong, my laptop is like new again!

Will in Oakdale, MN

The IT Sage
5.0
2010-07-19T20:52:39+00:00

Will in Oakdale, MN

My macbook pro had been beat up pretty badly. After going to Apple and being quoted over $500 I wasn’t sure if I could afford to repair it. After searching the internet I found Truong, who not only helped me find the same replacement parts at a much lower cost, but also worked with me around my busy schedule. He ...

House Call Mac Repair Service

Truong definitely saved the day for me and my MAC! I was so impressed with his quick response and ability to make a "house call" and ready diagnosis. Within days, he replaced my hard drive and then my CD drive. He also shared good advise for moving forward. He was professional, prompt and efficient. We are keeping his name/number on file!

Amy in Mahtomedi, MN

The IT Sage
5.0
2010-03-10T20:33:57+00:00

Amy in Mahtomedi, MN

Truong definitely saved the day for me and my MAC! I was so impressed with his quick response and ability to make a “house call” and ready diagnosis. Within days, he replaced my hard drive and then my CD drive. He also shared good advise for moving forward. He was professional, prompt and efficient. We are keeping his name/number on ...

Free Onsite Mac Repair Diagnostics

Truong arrived on time, was very professional and knowledgeable about diagnosing and fixing our Apple Macintosh computer. He offered several cost saving options to fix it. I would definitely recommend him to family and friends. Great job!

Tim in Arden Hills, MN

The IT Sage
5.0
2010-04-08T20:38:12+00:00

Tim in Arden Hills, MN

Truong arrived on time, was very professional and knowledgeable about diagnosing and fixing our Apple Macintosh computer. He offered several cost saving options to fix it. I would definitely recommend him to family and friends. Great job!

MacBook Pro Liquid Damage Repair

I spilled some liquid on my 13 inch Macbook Pro and my beloved computer transformed from my prized possession to a $1200 paper weight in seconds. I went to the Apple Store and they gave me a repair quote of almost $800. I was shocked and quickly started exploring the internet for alternatives. Other places promised a repair for around $400, and I thought that was the best deal that would be available. However I was wary of shipping my computer across the US.

That is when I found Truong and his website, The IT Sage. He was extremely helpful in explaining the cause of my computer's problems and carefully went over what he would do to repair whatever damage may have occurred. Best of all, his price was extremely reasonable and he promised no charge if he could not repair it. Truong fixed my computer in 3 days for a fraction of the price anyone else demanded around the web. His service was local and I did not need to ship it across the country, but simply picked and dropped it from his home. I would strongly recommend him to anyone.

Aun in Lakeville, MN

The IT Sage
5.0
2014-03-11T22:19:46+00:00

Aun in Lakeville, MN

I spilled some liquid on my 13 inch Macbook Pro and my beloved computer transformed from my prized possession to a $1200 paper weight in seconds. I went to the Apple Store and they gave me a repair quote of almost $800. I was shocked and quickly started exploring the internet for alternatives. Other places promised a repair for around $400, ...

Apple Airport Extreme and Express Network Setup


Our home network, which is quite complex, needed some connectivity work that was over my head. Truong, the IT Sage, arrived on time dressed neatly and was very courteous. Hi sEnglish is splendid and his demeanor is wonderful. He is a great guy. However, I hired him to work my network over and boy did he. His understanding of the complexities of an advanced wireless network with many devices competing for airspace is thorough. He is very reasonably priced and I will not hesitate to make him my first call for my home or office next time. I highly recommend him.

Scott in St. Louis Park, MN

The IT Sage
5.0
2013-07-02T22:07:09+00:00

Scott in St. Louis Park, MN

Our home network, which is quite complex, needed some connectivity work that was over my head. Truong, the IT Sage, arrived on time dressed neatly and was very courteous. Hi sEnglish is splendid and his demeanor is wonderful. He is a great guy. However, I hired him to work my network over and boy did he. His understanding of the ...

MacBook Pro Solid State Drive Upgrade

Best service, super knowledgeable, EXTREMELY fast, and VERY reasonable prices!

Brought my Macbook pro in for a new battery, track pad, and to have him place in a SSD and some new memory. Told me it would be a day, maybe 2 at most, depending on the condition of my laptop when he opened it up (it had some liquid damage).

He got everything cleaned up, repaired, and installed, even fixed a few other things free of charge. Messaged me 5 hours after I dropped it off, to tell me it was all done and ready to be picked anytime the next day.

Gillian in Excelsior, MN

The IT Sage
5.0
2015-01-19T22:43:44+00:00

Gillian in Excelsior, MN

Best service, super knowledgeable, EXTREMELY fast, and VERY reasonable prices! Brought my Macbook pro in for a new battery, track pad, and to have him place in a SSD and some new memory. Told me it would be a day, maybe 2 at most, depending on the condition of my laptop when he opened it up (it had some liquid ...

iMac Hard Drive Replacement

I was feeling really frustrated because my Apple iMac crashed and it’s not even 3 years old. The Apple dealer told me it would be $200 + $85 labor to install a new hard drive and, if I was interested in trying to recover the data, I’d have to take the computer to Eden Prairie (data recovery company) first before they’d be able to swap out the hard drive.

I found Truong using Google and he was AMAZING! He’s so nice & polite and really explains things well. He was able to install a new hard drive, an external hard drive (both with twice the memory of the old one), the newest operating system software and some necessary programs—for about the same price as what Apple would charge for the hard drive ALONE. His price also included his labor and travel fees. I would recommend Truong to anyone who needs help with their computer……he was really great to work with and got me ‘up and running’ in less than 24 hours after my initial call to him. Thanks so much, Truong!

Janet in Minneapolis, MN

The IT Sage
5.0
2009-12-29T19:37:59+00:00

Janet in Minneapolis, MN

I was feeling really frustrated because my Apple iMac crashed and it’s not even 3 years old. The Apple dealer told me it would be $200 + $85 labor to install a new hard drive and, if I was interested in trying to recover the data, I’d have to take the computer to Eden Prairie (data recovery company) first before ...

Mac Laptop Power Issues Repair

Computer problems and the time and expense of resolving them is something I have a very low tolerance for. Truong, your ability to quickly analyze and inexpensively repair our computers is greatly appreciated. Your recent repair of my laptop that I plugged into a 240 volt outlet on our overseas trip is a case in point. The geek squad’s analysis fee was $75 and their repair estimate was $150 to $350. In one trip to our home you repaired the laptop for much less than what would have cost with the Geek Squad. Thank you!

Joe in Burnsville, MN

The IT Sage
5.0
2009-12-22T19:20:32+00:00

Joe in Burnsville, MN

Computer problems and the time and expense of resolving them is something I have a very low tolerance for. Truong, your ability to quickly analyze and inexpensively repair our computers is greatly appreciated. Your recent repair of my laptop that I plugged into a 240 volt outlet on our overseas trip is a case in point. The geek squad’s analysis ...

MacBook Milk Spill Damage Repair

I spilled a glass of milk on my Macbook Pro. The Apple Genius bar said the logic board was ruined and that it would cost over $900 to replace it. They encouraged me to buy a new laptop instead. I brought it to Truong who carefully cleaned the logic board. He brought my computer back from the dead and for a fraction of the price. Thank you so much.

Cory in Oak Park Heights, MN

The IT Sage
5.0
2012-09-18T21:13:39+00:00

Cory in Oak Park Heights, MN

I spilled a glass of milk on my Macbook Pro. The Apple Genius bar said the logic board was ruined and that it would cost over $900 to replace it. They encouraged me to buy a new laptop instead. I brought it to Truong who carefully cleaned the logic board. He brought my computer back from the dead and for a ...

MacBook Pro Coffee Spill Repair

Couple of months ago my MacBook Pro keyboard got damaged from a coffee spill and the power button was not working. After consulting with the apple people, I was told to pay $750 ++ to fix my keyboard and was not ready to shell out that kind of money when my current Mac was still functioning. Hence, I started looking for a second opinion and found Troung (IT Sage) on the web. It was one of the best things that could happen to my Mac. He was able to give me a very through evaluation of my Mac before he set the price to fix it... He revived it, got a new keyboard and updated my OS as well. Troung was able to fix it not even with a fraction of that apple price. He has excellent personality, communication skills, reliable and trustworthy. I will recommend him without a doubt to anyone who is having computer issues.

Roman in Hopkins, MN

The IT Sage
5.0
2014-01-31T22:14:07+00:00

Roman in Hopkins, MN

Couple of months ago my MacBook Pro keyboard got damaged from a coffee spill and the power button was not working. After consulting with the apple people, I was told to pay $750 ++ to fix my keyboard and was not ready to shell out that kind of money when my current Mac was still functioning. Hence, I started looking ...

MacBook Pro SSD and RAM Upgrade

I highly recommend Troung's service, The IT Sage. Aside from being a Mac expert, he is also thoughtful and patient. He worked on my Mac Book Pro and added a solid-state hard drive and extra ram. It has sped up the processes and runs much more stable.

He also worked on my Wife's Mac Book Pro. He set up her software files in a different order that makes her work much more efficient. He knows so many shortcuts and can show you how to get the most out of your Mac product.

Troung is a good person and has a solid, no-nonsense work ethic. You won't experience any phony sales tricks or gimmicks. A rare gem, I feel fortunate to have found him and I trust his service without hesitation.

Jon in Maplewood, MN

The IT Sage
5.0
2014-02-11T22:15:37+00:00

Jon in Maplewood, MN

I highly recommend Troung’s service, The IT Sage. Aside from being a Mac expert, he is also thoughtful and patient. He worked on my Mac Book Pro and added a solid-state hard drive and extra ram. It has sped up the processes and runs much more stable. He also worked on my Wife’s Mac Book Pro. He set up her ...

MacBook LCD Screen Replacement

Truong went above and beyond to make sure my old MacBook was fixed properly!

After a coworker recommended him to me I asked if he could fix my very broken screen. He was able to travel to me to pick up the laptop and made sure my screen looked as good as new! I was amazed that he could fix such an old (but beloved) laptop and make it look brand new for way less money or hassle than going to the apple store.

He is so friendly and professional--I've been raving about him to everyone I know!!

Claire in Uptown Minneapolis, MN

The IT Sage
5.0
2014-04-28T22:26:15+00:00

Claire in Uptown Minneapolis, MN

Truong went above and beyond to make sure my old MacBook was fixed properly! After a coworker recommended him to me I asked if he could fix my very broken screen. He was able to travel to me to pick up the laptop and made sure my screen looked as good as new! I was amazed that he could fix ...

Apple MacBook Pro Hard Drive Replacement

The hard drive in my MacBook Pro crashed for the second time in a year. The first time this happened, I went to two Apple stores (Rosedale AND MOA) and they basically told me that since I purchased my computer through MacMall, there was nothing they could do for me....even though my computer was still covered by Apple care. So I bought a hard drive on http://newegg.com and had it put in and spent too much time and money on the process. Come 10 months later (May 2013), the same thing happened again. I was determined to find a better way to solve this problem.

I browsed the internet and the second call I made was to Truong. He listened to me attentively when I explained to him what was going on with my computer and gave me very honest, simple advice. I also suggested to buy my new hard drive at Micro Center in SLP, which I had never been to before. I took my computer to Truong and the next day it was ready to go. He also cleaned the inside and out of my MacBook. This was such a stress free process compared to my last experience. I will be taking my computer, and referring everyone to Truong from here on out. His rate is affordable, even with his traveling fee, if you opt for him to come to you.

TRUONG THE IT SAGE IS THE MAN!!!

Liz in Golden Valley, MN

The IT Sage
5.0
2013-06-08T22:05:15+00:00

Liz in Golden Valley, MN

The hard drive in my MacBook Pro crashed for the second time in a year. The first time this happened, I went to two Apple stores (Rosedale AND MOA) and they basically told me that since I purchased my computer through MacMall, there was nothing they could do for me….even though my computer was still covered by Apple care. So ...
5.0
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