Truong Nguyen - The IT SageI am Truong Nguyen, founder and owner of The IT Sage. I have a strong passion for technology, especially Apple Macintosh computers. Mac repair is my specialty, and I have worked on every model of Apple computer built since 2000. There’s a real satisfaction in keeping an older Mac running in good repair. Anything and everything inside a Mac that requires service, I can help.

When you are in need of fast, reliable and professional Mac repair services in the Minneapolis St. Paul metro area, contact me. Schedule a convenient and personal consultation via email at truong@theitsage.com or call/text at 612-200-7400.



I began repairing Apple Mac computers ten years ago. What started out as an occasional interest developed into a full-scale passion for technology and all that it encompasses. In these past ten years, I have had experience working on thousands of Macs from Apple’s line of  Mac desktops (G4 Cube, Mac Pro, iMac, and Mac mini) to all of the Apple laptops (MacBook, MacBook Air, and the latest MacBook Pro retina). The issue you’re having with your Mac right now is one that I have most likely dealt with before – and even if I haven’t, I have the knowledge, skills, and experience necessary to diagnose and fix it.

So whether it’s a simple Apple hard drive replacement you need or a repair of liquid spill damage on your MacBook Pro, give me a call or send an email/text so that I can get your Mac back in working order quick and affordable.

If I can’t fix it, there’s no charge!



Besides providing quick and reliable Diagnostics at no cost to my customers, my estimate will precisely list the parts and labor required to get your Apple computer repaired. On top of that, wouldn’t it be nice to know that you won’t have to pay for my time if I can’t fix the issues with your Mac?

My areas of service cover the 50-mile radius surrounding the Twin Cities metro area, Minnesota. A travel fee of $40 is charged per job. Unlike many of my competitors, I do not charge a premium for servicing Apple Macintosh computers. I treat every single one of my customers equally, yet personally to cater his or her unique needs. My flat labor rate is $40 an hour.



The joy of returning a working Mac to its owner is a feeling like no other. I’ve helped grandparents recover thousands of cherished photos from a crashed hard drive. I’ve repaired liquid damaged MacBook Pro laptops for college students. I’ve fixed graphic card issues for photographers through a process called rework/reflow. I’ve replaced cracked screens on MacBook Airs and performed the even more challenging work of micro-soldering broken display connectors in iMacs.

I strive to provide the best Apple computer repair services and excellent customer service. In the Recent Reviews section below, you’ll find the most up-to-date testimonials of my happy customers from all over the Twin Cities metro area. If you would like to write a review of your experience, please visit The IT Sage’s Yelp or Google My Business listings. Thank you!



East Metro: St Paul, Roseville, Little Canada, New Brighton, Shoreview, North Oaks, Circle Pines, Lino Lakes, Hugo, White Bear Lake, Grant, Mahtomedi, Vadnais Heights, North St Paul, Lake Elmo, Stillwater, Oak Park Heights, Hudson, Oakdale, Maplewood, Woodbury
South Metro: West St Paul, South St Paul, Inver Grove Heights, St Paul Park, Cottage Grove, Hasting, Rosemount, Farmington, Northfield, Lakeville, Rosemount, Eagan, Apple Valley, Burnsville
West Metro:  Minneapolis, Crystal, Savage, Prior Lake, Shakopee, Chaska, Chanhassen, Excelsior, Minnetonka, Eden Prairie, Bloomington, Richfield, Edina, Mendota Heights, St Louis Park, Wayzata
North Metro: Hopkins, Plymouth, Golden Valley, New Hope, Brooklyn Center, Maple Grove, Brooklyn Park, Coon Rapids, Fridley, Mounds View, Blaine, Anoka



Why the Sage?

Local

Locally owned and operated in the Twin Cities metro area.


Punctual

Arrives on schedule. Really. Right on time.


Reputable

Highly rated. Check out my Yelp and Google Business reviews.


Detailed

Keeps track of the tiniest of screws. It’s all about the small stuff.


Experienced

Eight years, countless Macs repaired. No issue phases me.


Affordable

Sage advice with cost in mind.


Recent Reviews

iMac Hard Drive Replacement

★★★★★
5
My system suffered an external hard drive "incident" but not a crash. I did an online search for computer repair businesses in my area and discovered ITSage. reviews were wonderful so I asked a question of Truong on-line and had an immediate response. Within four hours he had diagnosed the problem and began a recovery scan. When he determined his software was not capable of performing the "deep scan" necessary to recover valuable data, he referred me to a national company to begin the recovery-all within 48 hours. Truon is professional, prompt, and thorough. He communicates while teaching the customer about the problem. Hsi fees are very reasonable and I highly recommend his work. My operating system is OS X but he obviously works on many platforms.”
- Ed in Macalester Groveland, MN

Mac Mini Hard Drive Data Recovery

★★★★★
5
My Mac Mini went belly up last week and I was desperate to find a small independent IT shop to fix my problem in short order. I found IT Sage on Yelp. After reading several positive reviews I sent a message to Truong. He responded within a few hours after providing him a detailed description of my problem. His plan of action sounded conservative and appropriate so I decide to drop it off in the morning. It was unfortunate that he was not able to "mount" my hard drive, and recover the data. He recommended that I seek a professional data recovery company. I was able to pick up the drive that same day at no charge for the assessment. Truong has a sincere and professional demeanor. IT Sage is on my redial the next time I have an IT problem. Thanks Truong!!”
- Eduardo in Bloomington, MN

MacBook Pro Battery Power Issue Repair

★★★★★
5
I have brought my MacBook Pro to Truong twice. The first time was for a thorough clean. I dropped it off and he was done with it quick and the price was reasonable. My computer came back super clean and happy. The second time, I had left it overnight in very cold weather and my battery died. After nearly five years, it was to be expected. Truong changed the battery and also did some data recovery (now I realise the data was lost due to my dying battery). I was able to have my computer back in time to do my work and the price was very reasonable. Fast and efficient service and he is simply NICE. I would recommend him to anyone!”
- Jessica in Minneapolis, MN

MacBook retina Water Spill Repair

★★★★★
5
Truong is awesome! I spilled water into my Mac. It only took him two days and now it worked as before! And only cost me 240 dollars compared to 800 dollars at Apple Store!”
- Yueyi in St Paul, MN

iMac Tune up & Printer Repair

★★★★★
5
I have found Truong to be prompt, efficient, expertly knowledgable, and reasonably priced. His explanations are lucid and to-the-point. As a repair technician, I'd rate him 6 on a 1 to 5 scale!”
- Frederick in Roseville, MN

OS X Adware Malware Removal

★★★★★
5
Being new to the area I wasn't sure where to look for computer support. My refurbished MacBook had been acting up on me so after a Google search and reading a few Yelp reviews I knew Truong was the way to go! He was very prompt and courteous in his emails and was very easy to work with when establishing pick up and drop off times. Truong fixed my issue and went above and beyond - cleaning my keyboard and monitor for me! He maintained email communication throughout the process. I would definitely recommend Truong to anyone looking for great affordable service.”
- Michaela in Eagan, MN

MacBook Pro Salad Dressing Spill Repair

★★★★★
5
My salad exploded in my bag and the dressing leaked into the corners of my macbook (the side where the logic board is). It worked fine after I cleaned it up but then I proceeded to plug in the charger for the night and the next morning it stopped working. I took it to the Apple services (genius bar) and they told me that there was no evidence of spillage but that I can only get it fixed if I send it to the apple repair center to replace everything inside my macbook + the bottom case for $750. I have only had my computer for 6 months and I was not ready to put down big bucks just like that without any knowledge of what was ACTUALLY damaged. Then I came across Truong through Yelp, contacted him straight away, had him pick up my computer the following morning. Within 2 days, he had this computer fixed and now it's working in great condition. The keyboard backlight was apparently damaged (probably from plugging in my charger, which is my fault) but the logic board is fixed which is what I really need and all that matters!! He saved me FORTUNES and I would highly recommend him and I would definitely go back to him when there's a problem!”
- Soobin in St. Paul, MN

MacBok Pro 13" RAM & SSD Upgrade

★★★★★
5
Best service, super knowledgeable, EXTREMELY fast, and VERY reasonable prices! Brought my Macbook pro in for a new battery, track pad, and to have him place in a SSD and some new memory. Told me it would be a day, maybe 2 at most, depending on the condition of my laptop when he opened it up (it had some liquid damage). He got everything cleaned up, repaired, and installed, even fixed a few other things free of charge. Messaged me 5 hours after I dropped it off, to tell me it was all done and ready to be picked anytime the next day.”
- Gillian in Minneapolis, MN

Mac Pro Graphic Card Replacement

★★★★★
5
My primary work Mac went down leaving me in a dire situation, as being unavailable for my clients for even one day is a really big deal. After a day of exploring my options, I was looking at some major fallout, which really didn't concern anyone who I presented with my situation. Through a referral I found Truong, who was able to address my problems that same day, discuss the possible scenarios involved, and give me peace of mind that there was someone willing to take quick action to help me. I dropped off my MacPro, we discussed all of the symptoms, and I was on my way. This was late Thursday afternoon. By Friday night I was up and running with a new graphics card installed, a cleaned up Mac, and some helpful information regarding a memory upgrade and general upkeep. It was truly amazing what Truong was able to do for me and my business. I couldn't be more grateful for his service, knowledge, and attitude.”
- Tom in Minnetonka, MN

MacBook Pro OS X Performance Issue Repair

★★★★★
5
Honest, trustworthy and extremely knowledgeable... I use my macbook pro for work and I can not afford to be without it for a week or however long it would have taken Apple to look at it. So I tried Truong the IT Sage, and I was SO glad I did! It was a small-ish job so he was even able to get it done same day. He can help you with both hardware and software issues. I had an issue on my mac related to the speed, which he solved for me plus he did extra little details like making a shortcut on the desktop to the app settings folder that I was looking for. He works fast, and his fees are incredibly reasonable. FYI he works out of his home, so that might throw you off at first, but he is super professional and it does not feel weird or unsafe at all. He called me periodically to update me on his progress so I never wondered what was up. Overall a great experience! It's hard to find really good computer people, especially for Mac. I will 100% use Truong again the next time I need mac service or repair. Thanks Truong!”
- Barbara in Saint Paul, MN

iMac Data Retrieval Transfer

★★★★★
5
Black screen. You know the feeling! Who can you trust when your computer is laden with confidential information? An expert: Truong Nguyen. Despite our backups, he assisted us to recover 2 files and gave us sound advice that the computer was past repair (desktop HP just over the 3 year ext warranty).Since our first repair transaction in the summer of 2014, he has aided us with our business computers as well. He's affordable, honest, and trustworthy. He has to be. We work with crime scene documentation. Not just anyone would do for the computer repairs needed. We highly recommend him! but don't want to share him. Hard drive crash? See Truong Nguyen. Problems with your Apple? See Truong Nguyen. Being able to rely on Truong Nguyen is one less headache for us. He's great to work with. Thank you again for all your help on numerous occasions and for our numerous documentation and training computers!”
- Jeanette in St Paul, MN

MacBook Air Data Transfer

★★★★★
5
I hired Truong to transfer two operating systems -- Mac OS and Windows 7 -- from one MacBook Air to another. Windows 7 was on a Bootcamp partition, and I wasn't confident that I'd be able to safely migrate the two OS's and various programs and applications associated with each to the new computer. Truong came to my home and accomplished the task within a few hours. He was thoroughly professional and highly competent, and his rates were quite reasonable. I'd hire him again without hesitation.”
- Tim in Minneapolis, MN