Truong Nguyen - The IT SageI am Truong Nguyen, founder and owner of The IT Sage. I have a strong passion for technology, especially Macintosh computers. Apple Mac repair is my specialty, and I have worked on every model of Apple computer built since 2000. There’s a real satisfaction in keeping an older Mac running in good repair. Anything and everything inside a Mac that requires service, I can help.

When you are in need of fast, reliable and professional Apple Mac repair services in the Minneapolis St. Paul metro area, contact me. Schedule a convenient and personal consultation via email at truong@theitsage.com or call/text at 612-200-7400.



I began repairing Apple Mac computers twelve years ago. What started out as an occasional interest developed into a full-scale passion for technology and all that it encompasses. In these past twelve years, I have had experience working on thousands of Macs from Apple’s line of Mac desktops (PowerMac G4 Cube, Mac Pro, iMac, and Mac mini) to all of the Apple laptops (PowerBook, iBook, MacBook, MacBook Air, and the latest MacBook Pro retina). The issue you’re having with your Mac right now is one that I have most likely dealt with before – and even if I haven’t, I have the knowledge, skills, and experience necessary to diagnose and fix it.

So whether it’s a simple Apple hard drive replacement you need or a repair of liquid spill damage on your MacBook Pro logic board, give me a call or send an email/text so that I can get your Mac back in working order quickly and affordably.



Besides providing quick and reliable Diagnostics at no cost to my customers, my estimate will precisely list the parts and labor required to get your Apple Mac computer repaired. On top of that, wouldn’t it be nice to know that you won’t have to pay for my time if I can’t fix the issues with your Mac?

My areas of service cover the 20-mile radius surrounding the Twin Cities metro area, Minnesota. A travel fee of $70 is charged per job. Unlike many of my competitors, I do not charge a premium for fixing Apple Macintosh computers. I treat every single one of my customers equally, yet personally to cater his or her unique needs. My flat labor rate is $50 an hour. If I can’t fix it, there’s no charge!



The joy of returning a working Mac to its owner is a feeling like no other. I’ve helped grandparents recover thousands of cherished photos from a crashed hard drive. I’ve repaired liquid damaged MacBook Pro laptops for college students. I’ve fixed graphic card issues for photographers through a process called rework/reflow. I’ve replaced cracked screens on MacBook Airs and performed the even more challenging work of micro-soldering broken display connectors in iMacs.

I strive to provide the best Apple Mac computer repair services and excellent customer service. In the Recent Reviews section below, you’ll find the most up-to-date testimonials of my happy customers from all over the Twin Cities metro area. If you would like to write a review of your experience, please visit The IT Sage’s Yelp or Google My Business listings. Thank you!



Why the Sage?

Local

Locally owned and operated in the Twin Cities metro area.

Punctual

Arrives on schedule. Really. Right on time.

Reputable

Highly rated. Check out my Yelp and Google My Business reviews.

Detailed

Keeps track of the tiniest of screws. It’s all about the small stuff.

Experienced

Eight years, countless Macs repaired. No issue phases me.

Affordable

Sage advice with cost in mind.

MacBook Pro Battery Power Issue

I have brought my MacBook Pro to Truong twice. The first time was for a thorough clean. I dropped it off and he was done with it quick and the price was reasonable. My computer came back super clean and happy.

The second time, I had left it overnight in very cold weather and my battery died. After nearly five years, it was to be expected. Truong changed the battery and also did some data recovery (now I realise the data was lost due to my dying battery). I was able to have my computer back in time to do my work and the price was very reasonable.

Fast and efficient service and he is simply NICE. I would recommend him to anyone!

Jessica in Richfield, MN

The IT Sage
5.0
2015-03-18T22:52:22+00:00

Jessica in Richfield, MN

I have brought my MacBook Pro to Truong twice. The first time was for a thorough clean. I dropped it off and he was done with it quick and the price was reasonable. My computer came back super clean and happy. The second time, I had left it overnight in very cold weather and my battery died. After nearly five ...

MacBook Pro 17″ Keyboard Replacement

For any computer problems, Truong is awesome! I live in St. Paul, MN, and have used him through his website as the IT Sage (that's how I met him) six times over the last few years. Both my wife and I have Macintosh computers and we work for ourselves at home, and when problems come up, especially for configuration (which has to be done physically here, where we are, with all out equipment here), Truong will literally come to our home and fix up the problem. Over the years, we've now got Macbooks, a Time Capsule (which backs up storage, and also is used as a router), and we each have iPhones. It's funny, big computer and tech companies seem to assume that if you are buying their products, you are automatically an expert on all things IT related, so suddenly, I not only need to run my business, I need to be able to repair and configure all the computer-related issues? Email, printer, fax, scanning, wireless, hooking up to the television, now our phones...life is getting more complicated (while it's supposed to be getting simpler!) Basically, life is getting simpler with this stuff, but when it breaks, suddenly it's WAY more complicated. Truong is able to come over, sometimes even the same-day, and he ALWAYS fixes the problem - and at a very reasonable rate! He's even cheaper if you can bring your computer to him, and man, every time he comes over, I pick his brain with a bunch of other questions I always have. A+ work!!!

Tomkin in Saint Paul, MN

The IT Sage
5.0
2013-05-17T22:09:14+00:00

Tomkin in Saint Paul, MN

For any computer problems, Truong is awesome! I live in St. Paul, MN, and have used him through his website as the IT Sage (that’s how I met him) six times over the last few years. Both my wife and I have Macintosh computers and we work for ourselves at home, and when problems come up, especially for configuration (which ...

House Call Mac Repair Service

Truong definitely saved the day for me and my MAC! I was so impressed with his quick response and ability to make a "house call" and ready diagnosis. Within days, he replaced my hard drive and then my CD drive. He also shared good advise for moving forward. He was professional, prompt and efficient. We are keeping his name/number on file!

Amy in Mahtomedi, MN

The IT Sage
5.0
2010-03-10T20:33:57+00:00

Amy in Mahtomedi, MN

Truong definitely saved the day for me and my MAC! I was so impressed with his quick response and ability to make a “house call” and ready diagnosis. Within days, he replaced my hard drive and then my CD drive. He also shared good advise for moving forward. He was professional, prompt and efficient. We are keeping his name/number on ...

MacBook Pro Malware and Safari Hijack Removal

If you are in need of a terrific computer repair guy you have found him!

My computer was completely disabled by a malware and web browser hijack/redirect when I found The IT Sage on the internet. I decided to call Truong and he calmly explained that he was sure he could fix my problem and backup all my files. A day after giving my computer to Truong, I got back a faster computer with all my files backed up, viruses eliminated and a brand new CD ROM all for a fraction of what I was quoted at other local computer repair outfits. Thanks again Troung.

Aaron in Little Canada, MN

The IT Sage
5.0
2010-05-02T20:43:00+00:00

Aaron in Little Canada, MN

If you are in need of a terrific computer repair guy you have found him! My computer was completely disabled by a malware and web browser hijack/redirect when I found The IT Sage on the internet. I decided to call Truong and he calmly explained that he was sure he could fix my problem and backup all my files. A day ...

Affordable Mac Laptop Repair

5 STARS! Truong deserves serious consideration for any work needed on computers that still have a 'life.' After being told I should junk our family ibook by another computer guy, I persevered in searching for reasonable repair/replacement of the hard drive.

The Sage was IT! I write this recommendation on our i-book as it sits on my lap and am grateful for the honest and professional service Truong provided. He saved us $ and allowed the 3R's--this computer won't be placed in a landfill for years to come! Go IT Sage! :-)

Abby in Stillwater, MN

The IT Sage
5.0
2010-01-07T20:27:31+00:00

Abby in Stillwater, MN

5 STARS! Truong deserves serious consideration for any work needed on computers that still have a ‘life.’ After being told I should junk our family ibook by another computer guy, I persevered in searching for reasonable repair/replacement of the hard drive. The Sage was IT! I write this recommendation on our i-book as it sits on my lap and am grateful ...

Apple Mail Sending Issues

My mother was having issues with accessing emails on her computer. Truong came out to her house and was quickly able to fix the problem. My mom has limited knowledge about computers and Truong was very patient and took a lot of time to work with my mom and explain the problem and how to prevent it from happening in the future.

Also, my mom has severe arthritis in her hands and has difficulty controlling the mouse. Truong recommended a different kind of mouse that he thought may be easier for my mom to control and cause less hand pain. He went above and beyond the call of duty offering to pick one up and delivering it to her house for her to try out for a week.

We couldn't be more pleased with the work he did and will be recommending him to family and friends. Truong is also a pleasure to work with--very polite and professional.

Linda in Inver Grove Heights, MN

The IT Sage
5.0
2014-01-23T22:10:23+00:00

Linda in Inver Grove Heights, MN

My mother was having issues with accessing emails on her computer. Truong came out to her house and was quickly able to fix the problem. My mom has limited knowledge about computers and Truong was very patient and took a lot of time to work with my mom and explain the problem and how to prevent it from happening in ...

iMac RAM Upgrade and Mac OS X Update

I arranged an appointment with The IT Sage. No hassle to get to location and no problem parking. I had an old IMac that needed a compete over haul. Not only was the IT Sage thorough in their work and quote, they kept me informed about my computer, the update, and my options. It was done in just a couple of days and was so very reasonably priced. Did I say reasonable, I mean VERY reasonable. I now have a virtually new apple computer and I am so pleased.
Thanks so much. I will be bringing my Mac Probook over sometime in the future and when my son finishes college, I now know a place I can take his if he needs work done.
The IT Sage did not talk tech mumbo jumbo to me, and was not tech condescending nor did he try and sell me something I didn't need. He was very helpful in explaining in lay terms options for me and what was going on with my iMac. I couldn't have asked for much more. (The dog Max, is a real charmer too!!!) Thanks Truong!

Sarah in Cambridge, MN

The IT Sage
5.0
2015-05-23T22:26:54+00:00

Sarah in Cambridge, MN

I arranged an appointment with The IT Sage. No hassle to get to location and no problem parking. I had an old IMac that needed a compete over haul. Not only was the IT Sage thorough in their work and quote, they kept me informed about my computer, the update, and my options. It was done in just a couple ...

MacBook Pro Coffee Spill Repair

Couple of months ago my MacBook Pro keyboard got damaged from a coffee spill and the power button was not working. After consulting with the apple people, I was told to pay $750 ++ to fix my keyboard and was not ready to shell out that kind of money when my current Mac was still functioning. Hence, I started looking for a second opinion and found Troung (IT Sage) on the web. It was one of the best things that could happen to my Mac. He was able to give me a very through evaluation of my Mac before he set the price to fix it... He revived it, got a new keyboard and updated my OS as well. Troung was able to fix it not even with a fraction of that apple price. He has excellent personality, communication skills, reliable and trustworthy. I will recommend him without a doubt to anyone who is having computer issues.

Roman in Hopkins, MN

The IT Sage
5.0
2014-01-31T22:14:07+00:00

Roman in Hopkins, MN

Couple of months ago my MacBook Pro keyboard got damaged from a coffee spill and the power button was not working. After consulting with the apple people, I was told to pay $750 ++ to fix my keyboard and was not ready to shell out that kind of money when my current Mac was still functioning. Hence, I started looking ...

Apple iMac 27″ Data Recovery

My system suffered an external hard drive "incident" but not a crash. I did an online search for computer repair businesses in my area and discovered ITSage. Reviews were wonderful so I asked a question of Truong on-line and had an immediate response.

Within four hours he had diagnosed the problem and began a recovery scan. When he determined his software was not capable of performing the "deep scan" necessary to recover valuable data, he referred me to a national company to begin the recovery-all within 48 hours. Truon is professional, prompt, and thorough. He communicates while teaching the customer about the problem. His fees are very reasonable and I highly recommend his work. My operating system is OS X but he obviously works on many platforms.

Ed in Macalester Groveland, MN

The IT Sage
5.0
2014-07-01T22:27:40+00:00

Ed in Macalester Groveland, MN

My system suffered an external hard drive “incident” but not a crash. I did an online search for computer repair businesses in my area and discovered ITSage. Reviews were wonderful so I asked a question of Truong on-line and had an immediate response. Within four hours he had diagnosed the problem and began a recovery scan. When he determined his ...

Mac OS X Installation Corruption Repair

I had problems following a self-inflicted Mac OS X reinstallation. Truong provided efficient, knowledgeable and accurate service at a very reasonable rate. Plus he's friendly and goes the extra mile!

Jim in Farmington, MN

The IT Sage
5.0
2010-03-29T20:36:22+00:00

Jim in Farmington, MN

I had problems following a self-inflicted Mac OS X reinstallation. Truong provided efficient, knowledgeable and accurate service at a very reasonable rate. Plus he’s friendly and goes the extra mile!

MacBook Pro RAM Issue Repair

It's Thanksgiving and I have one more thing to be thankful for—a working (2006) Macbook Pro and discovery of a Mac technician who knows these machines at the level of the molecule. I had taken it to the Apple Store and a couple of other shops and had quotes of $60 to $99 just to look at it—and up to $189 plus any parts if they could repair it (most didn't think it would be repairable). Thang got right to work on it and would not have charged me at all if he could not fix it. He solved the mystery, it works fine and all for $80.00. Amazing.

Jim in New Brighton, MN

The IT Sage
5.0
2012-11-28T21:15:17+00:00

Jim in New Brighton, MN

It’s Thanksgiving and I have one more thing to be thankful for—a working (2006) Macbook Pro and discovery of a Mac technician who knows these machines at the level of the molecule. I had taken it to the Apple Store and a couple of other shops and had quotes of $60 to $99 just to look at it—and up to ...

Apple MacBook Data Recovery

Truong was great with being flexible with my college-schedule and was very fast and efficient when I needed it. Very great service and friendly! He also helped explain to me the problem in ways I could understand them!

Sarah in Hastings, MN

The IT Sage
5.0
2010-05-13T20:45:59+00:00

Sarah in Hastings, MN

Truong was great with being flexible with my college-schedule and was very fast and efficient when I needed it. Very great service and friendly! He also helped explain to me the problem in ways I could understand them!

MacBook Pro Black Screen Issue

A friend was visiting from another country, and his Mac didn't start up -- just a black screen. I called a couple big shops in Minneapolis, and they charged a (big) flat fee before even determining the cause, then would charge a flat fee no matter what the fix (they wouldn't quote me an hourly rate). This was a Sunday, and they couldn't even look at the Mac until Wed., soon before my friend had to leave the country. I called Truong and left a message. He not only called back on Sun., but said he could take a look. He offered to come to my home, but I felt the least I could do on a Sun. was take the Mac to him. I asked if he wanted us to leave it with him, but he said he'd check it then if we had the time.

Truong immediately honed in on a couple possibilities, and fixed the issue in a matter of minutes. He also had some memory cards, which he offered at a very reasonable price, and installed them, fixing the issue and doubling the memory. He also fixed a couple annoying app issues. He charged us for 1/2 hr., which was less than the time we were actually there. I have total confidence in his expertise (worked with IT guys in Silicon Valley for 25 yrs), and he's completely honest, honorable, and kind. Thanks, Truong, for a very positive experience and outcome! You're the best!

Mary in Edina, MN

The IT Sage
5.0
2011-03-16T21:08:55+00:00

Mary in Edina, MN

A friend was visiting from another country, and his Mac didn’t start up — just a black screen. I called a couple big shops in Minneapolis, and they charged a (big) flat fee before even determining the cause, then would charge a flat fee no matter what the fix (they wouldn’t quote me an hourly rate). This was a Sunday, ...

Retina MacBook Pro Bootcamp Installation

I used Truong The IT Sage for a project recently and he met 100% of my expectations. He was prompt, professional and articulate.

Can't say enough good things about him. Do not hesitate to call him for help with your needs.

Steve in Osseo, MN

The IT Sage
5.0
2013-12-20T22:12:44+00:00

Steve in Osseo, MN

I used Truong The IT Sage for a project recently and he met 100% of my expectations. He was prompt, professional and articulate. Can’t say enough good things about him. Do not hesitate to call him for help with your needs.

MacBook Pro 13″ Hard Drive Replacement

Truong is great! My macbook pro has been broken for months and I brought it to Truong yesterday and today I am writing this review from my newly fixed laptop!

He is prompt and professional and the service is extremely reasonably priced. For any further tech work I need done, I will go to Truong first! I highly recommend him!

Delihla in Cathedral Hill, MN

The IT Sage
5.0
2014-04-24T22:24:05+00:00

Delihla in Cathedral Hill, MN

Truong is great! My macbook pro has been broken for months and I brought it to Truong yesterday and today I am writing this review from my newly fixed laptop! He is prompt and professional and the service is extremely reasonably priced. For any further tech work I need done, I will go to Truong first! I highly recommend him!

MacBook Air 13″ Data Transfer

I hired Truong to transfer two operating systems -- Mac OS and Windows 7 -- from one MacBook Air to another. Windows 7 was on a Bootcamp partition, and I wasn't confident that I'd be able to safely migrate the two OS's and various programs and applications associated with each to the new computer.

Truong came to my home and accomplished the task within a few hours. He was thoroughly professional and highly competent, and his rates were quite reasonable. I'd hire him again without hesitation.

Tim in Fridley, MN

The IT Sage
5.0
2014-11-10T22:37:47+00:00

Tim in Fridley, MN

I hired Truong to transfer two operating systems — Mac OS and Windows 7 — from one MacBook Air to another. Windows 7 was on a Bootcamp partition, and I wasn’t confident that I’d be able to safely migrate the two OS’s and various programs and applications associated with each to the new computer. Truong came to my home and ...

iMac 27″ Video Connector Micro-soldering

I came across a major issue, when I was replacing my hard drive on my iMac, in the process I messed up a component on my logic board which makes the display work. Apple and other people were going to charge $600+ to replace and fix it.

I did some of my own research in trying to find people to fix it and how to repair the problem for cheaper instead of replacing. I finally found a solution which required some micro soldering. But I did not want to attempt another repair after the first fiasco. I called Truong and he was happy to do it. He is prompt, and quite through. He was great and saved a ton of money.

These days it is hard to find people that want to do any actual repairs to save money and they want to go straight to replacing (most expensive option).

Srihari in New Hope, MN

The IT Sage
5.0
2014-08-17T22:32:00+00:00

Srihari in New Hope, MN

I came across a major issue, when I was replacing my hard drive on my iMac, in the process I messed up a component on my logic board which makes the display work. Apple and other people were going to charge $600+ to replace and fix it. I did some of my own research in trying to find people to ...

MacBook Pro Top Case Replacement

My macbook pro had been beat up pretty badly. After going to Apple and being quoted over $500 I wasn't sure if I could afford to repair it. After searching the internet I found Truong, who not only helped me find the same replacement parts at a much lower cost, but also worked with me around my busy schedule. He made the repairs (new keyboard, optical drive and other updates) in less than 3 hours, and for less than half the cost of what apple quoted me.

All in all Truong does great work, and I couldn't recommend him highly enough. I will definitely be sure to reach out to him with any computer problems that mar arise in the future.

Thanks Truong, my laptop is like new again!

Will in Oakdale, MN

The IT Sage
5.0
2010-07-19T20:52:39+00:00

Will in Oakdale, MN

My macbook pro had been beat up pretty badly. After going to Apple and being quoted over $500 I wasn’t sure if I could afford to repair it. After searching the internet I found Truong, who not only helped me find the same replacement parts at a much lower cost, but also worked with me around my busy schedule. He ...

MacBook 13″ OS X Tuneup

Honest, trustworthy and extremely knowledgeable... I use my macbook pro for work and I can not afford to be without it for a week or however long it would have taken Apple to look at it. So I tried Truong the IT Sage, and I was SO glad I did! It was a small-ish job so he was even able to get it done same day. He can help you with both hardware and software issues.

I had an issue on my mac related to the speed, which he solved for me plus he did extra little details like making a shortcut on the desktop to the app settings folder that I was looking for. He works fast, and his fees are incredibly reasonable. FYI he works out of his home, so that might throw you off at first, but he is super professional and it does not feel weird or unsafe at all. He called me periodically to update me on his progress so I never wondered what was up.

Overall a great experience! It's hard to find really good computer people, especially for Mac. I will 100% use Truong again the next time I need mac service or repair. Thanks Truong!

Barbara in Prior Lake, MN

The IT Sage
5.0
2014-12-07T22:40:59+00:00

Barbara in Prior Lake, MN

Honest, trustworthy and extremely knowledgeable… I use my macbook pro for work and I can not afford to be without it for a week or however long it would have taken Apple to look at it. So I tried Truong the IT Sage, and I was SO glad I did! It was a small-ish job so he was even able ...

MacBook Pro Hard Drive Replacement

Three words – Truong is amazing. He is the exact opposite of this day and age’s “Overpriced and Poor Service” mentality. My 5 year old MacBook Pro was on it’s way out due to a failing hard drive and I wanted it replaced and formatted as it was since I didn’t want to start from scratch by having to reinstall everything – or worse yet purchase a new computer. Finding someone that will even touch a Macintosh outside of an Apple Store is close to impossible – if not very out of the way, inconvenient and expensive. Truong picked up and delivered at my convenience and the small amount I paid for that extra service truly made me smile. I have a brand new Mac with double the RAM (which I found out was upgradable – thank you, Truong!) My husband’s Dell needs some attention and we’ll be asking Truong back very soon to install some new hardware on-site. I would definitely recommend Truong to anyone needing any type of computer repair, diagnostic analysis or upgrade.

Jennifer in Blaine, MN

The IT Sage
5.0
2010-06-28T20:50:34+00:00

Jennifer in Blaine, MN

Three words – Truong is amazing. He is the exact opposite of this day and age’s “Overpriced and Poor Service” mentality. My 5 year old MacBook Pro was on it’s way out due to a failing hard drive and I wanted it replaced and formatted as it was since I didn’t want to start from scratch by having to reinstall ...
5.0
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