Truong Nguyen - The IT SageI am Truong Nguyen, founder and owner of The IT Sage. I have a strong passion for technology, especially Macintosh computers. Apple Mac repair is my specialty, and I have worked on every model of Apple computer built since 2000. There’s a real satisfaction in keeping an older Mac running in good repair. Anything and everything inside a Mac that requires service, I can help.

When you are in need of fast, reliable and professional Apple Mac repair services in the Minneapolis St. Paul metro area, contact me. Schedule a convenient and personal consultation via email at truong@theitsage.com or call/text at 612-200-7400.



I began repairing Apple Mac computers twelve years ago. What started out as an occasional interest developed into a full-scale passion for technology and all that it encompasses. In these past twelve years, I have had experience working on thousands of Macs from Apple’s line of Mac desktops (PowerMac G4 Cube, Mac Pro, iMac, and Mac mini) to all of the Apple laptops (PowerBook, iBook, MacBook, MacBook Air, and the latest MacBook Pro retina). The issue you’re having with your Mac right now is one that I have most likely dealt with before – and even if I haven’t, I have the knowledge, skills, and experience necessary to diagnose and fix it.

So whether it’s a simple Apple hard drive replacement you need or a repair of liquid spill damage on your MacBook Pro logic board, give me a call or send an email/text so that I can get your Mac back in working order quickly and affordably.



Besides providing quick and reliable Diagnostics at no cost to my customers, my estimate will precisely list the parts and labor required to get your Apple Mac computer repaired. On top of that, wouldn’t it be nice to know that you won’t have to pay for my time if I can’t fix the issues with your Mac?

My areas of service cover the 20-mile radius surrounding the Twin Cities metro area, Minnesota. A travel fee of $70 is charged per job. Unlike many of my competitors, I do not charge a premium for fixing Apple Macintosh computers. I treat every single one of my customers equally, yet personally to cater his or her unique needs. My flat labor rate is $50 an hour. If I can’t fix it, there’s no charge!



The joy of returning a working Mac to its owner is a feeling like no other. I’ve helped grandparents recover thousands of cherished photos from a crashed hard drive. I’ve repaired liquid damaged MacBook Pro laptops for college students. I’ve fixed graphic card issues for photographers through a process called rework/reflow. I’ve replaced cracked screens on MacBook Airs and performed the even more challenging work of micro-soldering broken display connectors in iMacs.

I strive to provide the best Apple Mac computer repair services and excellent customer service. In the Recent Reviews section below, you’ll find the most up-to-date testimonials of my happy customers from all over the Twin Cities metro area. If you would like to write a review of your experience, please visit The IT Sage’s Yelp or Google My Business listings. Thank you!



Why the Sage?

Local

Locally owned and operated in the Twin Cities metro area.

Punctual

Arrives on schedule. Really. Right on time.

Reputable

Highly rated. Check out my Yelp and Google My Business reviews.

Detailed

Keeps track of the tiniest of screws. It’s all about the small stuff.

Experienced

Eight years, countless Macs repaired. No issue phases me.

Affordable

Sage advice with cost in mind.

MacBook Air 11″ Keyboard Replacement

Truong is a lifesaver!

I spilled tea on my mac air, and the keyboard stopped working. The apple store said the damage would cost $750 to fix (more than the computer is worth). Truong got me back up and running in just a couple days for $280.

Absolutely perfect service!

Kenzie in Saint Paul, MN

mac repair
5.0
2015-05-28T10:00:24+00:00

Kenzie in Saint Paul, MN

Truong is a lifesaver! I spilled tea on my mac air, and the keyboard stopped working. The apple store said the damage would cost $750 to fix (more than the computer is worth). Truong got me back up and running in just a couple days for $280. Absolutely perfect service!

Mac OS X Installation Corruption Repair

I had problems following a self-inflicted Mac OS X reinstallation. Truong provided efficient, knowledgeable and accurate service at a very reasonable rate. Plus he's friendly and goes the extra mile!

Jim in Farmington, MN

mac repair
5.0
2010-03-29T20:36:22+00:00

Jim in Farmington, MN

I had problems following a self-inflicted Mac OS X reinstallation. Truong provided efficient, knowledgeable and accurate service at a very reasonable rate. Plus he’s friendly and goes the extra mile!

MacBook Pro 15″ Hinge Repair

My laptop was damaged during shipment and needed to have a part replaced at the hinge area. I was very impressed by how fast I received the repair estimate and how reasonable the charges were. My laptop is like brand new again and I could not be happier. There is no doubt in my mind that Truong is very committed to customer service. Give him a try, you will not be disappointed.

Bob in Chaska, MN

mac repair
5.0
2013-05-08T23:04:36+00:00

Bob in Chaska, MN

My laptop was damaged during shipment and needed to have a part replaced at the hinge area. I was very impressed by how fast I received the repair estimate and how reasonable the charges were. My laptop is like brand new again and I could not be happier. There is no doubt in my mind that Truong is very committed ...

MacBook Pro Liquid Damage Repair

I spilled some liquid on my 13 inch Macbook Pro and my beloved computer transformed from my prized possession to a $1200 paper weight in seconds. I went to the Apple Store and they gave me a repair quote of almost $800. I was shocked and quickly started exploring the internet for alternatives. Other places promised a repair for around $400, and I thought that was the best deal that would be available. However I was wary of shipping my computer across the US.

That is when I found Truong and his website, The IT Sage. He was extremely helpful in explaining the cause of my computer's problems and carefully went over what he would do to repair whatever damage may have occurred. Best of all, his price was extremely reasonable and he promised no charge if he could not repair it. Truong fixed my computer in 3 days for a fraction of the price anyone else demanded around the web. His service was local and I did not need to ship it across the country, but simply picked and dropped it from his home. I would strongly recommend him to anyone.

Aun in Lakeville, MN

mac repair
5.0
2014-03-11T22:19:46+00:00

Aun in Lakeville, MN

I spilled some liquid on my 13 inch Macbook Pro and my beloved computer transformed from my prized possession to a $1200 paper weight in seconds. I went to the Apple Store and they gave me a repair quote of almost $800. I was shocked and quickly started exploring the internet for alternatives. Other places promised a repair for around $400, ...

MacBook Milk Spill Damage Repair

I spilled a glass of milk on my Macbook Pro. The Apple Genius bar said the logic board was ruined and that it would cost over $900 to replace it. They encouraged me to buy a new laptop instead. I brought it to Truong who carefully cleaned the logic board. He brought my computer back from the dead and for a fraction of the price. Thank you so much.

Cory in Oak Park Heights, MN

mac repair
5.0
2012-09-18T21:13:39+00:00

Cory in Oak Park Heights, MN

I spilled a glass of milk on my Macbook Pro. The Apple Genius bar said the logic board was ruined and that it would cost over $900 to replace it. They encouraged me to buy a new laptop instead. I brought it to Truong who carefully cleaned the logic board. He brought my computer back from the dead and for a ...

Retina MacBook Pro Bootcamp Installation

I used Truong The IT Sage for a project recently and he met 100% of my expectations. He was prompt, professional and articulate.

Can't say enough good things about him. Do not hesitate to call him for help with your needs.

Steve in Osseo, MN

mac repair
5.0
2013-12-20T22:12:44+00:00

Steve in Osseo, MN

I used Truong The IT Sage for a project recently and he met 100% of my expectations. He was prompt, professional and articulate. Can’t say enough good things about him. Do not hesitate to call him for help with your needs.

MacBook Pro retina Liquid Spill Repair

My salad exploded in my bag and the dressing leaked into the corners of my macbook (the side where the logic board is). It worked fine after I cleaned it up but then I proceeded to plug in the charger for the night and the next morning it stopped working. I took it to the Apple services (genius bar) and they told me that there was no evidence of spillage but that I can only get it fixed if I send it to the apple repair center to replace everything inside my macbook + the bottom case for $750. I have only had my computer for 6 months and I was not ready to put down big bucks just like that without any knowledge of what was ACTUALLY damaged.

Then I came across Truong through Yelp, contacted him straight away, had him pick up my computer the following morning. Within 2 days, he had this computer fixed and now it's working in great condition. The keyboard backlight was apparently damaged (probably from plugging in my charger, which is my fault) but the logic board is fixed which is what I really need and all that matters!! He saved me FORTUNES and I would highly recommend him and I would definitely go back to him when there's a problem!

Soobin in Chanhassen, MN

mac repair
5.0
2015-02-18T22:45:48+00:00

Soobin in Chanhassen, MN

My salad exploded in my bag and the dressing leaked into the corners of my macbook (the side where the logic board is). It worked fine after I cleaned it up but then I proceeded to plug in the charger for the night and the next morning it stopped working. I took it to the Apple services (genius bar) and ...

MacBook OS X Adware Removal

Being new to the area I wasn't sure where to look for computer support. My refurbished MacBook had been acting up on me so after a Google search and reading a few Yelp reviews I knew Truong was the way to go!

He was very prompt and courteous in his emails and was very easy to work with when establishing pick up and drop off times. Truong fixed my issue and went above and beyond - cleaning my keyboard and monitor for me! He maintained email communication throughout the process.

I would definitely recommend Truong to anyone looking for great affordable service.

Michaela in Eagan, MN

mac repair
5.0
2015-02-24T22:47:28+00:00

Michaela in Eagan, MN

Being new to the area I wasn’t sure where to look for computer support. My refurbished MacBook had been acting up on me so after a Google search and reading a few Yelp reviews I knew Truong was the way to go! He was very prompt and courteous in his emails and was very easy to work with when establishing ...

MacBook Pro Solid State Drive Upgrade

Best service, super knowledgeable, EXTREMELY fast, and VERY reasonable prices!

Brought my Macbook pro in for a new battery, track pad, and to have him place in a SSD and some new memory. Told me it would be a day, maybe 2 at most, depending on the condition of my laptop when he opened it up (it had some liquid damage).

He got everything cleaned up, repaired, and installed, even fixed a few other things free of charge. Messaged me 5 hours after I dropped it off, to tell me it was all done and ready to be picked anytime the next day.

Gillian in Excelsior, MN

mac repair
5.0
2015-01-19T22:43:44+00:00

Gillian in Excelsior, MN

Best service, super knowledgeable, EXTREMELY fast, and VERY reasonable prices! Brought my Macbook pro in for a new battery, track pad, and to have him place in a SSD and some new memory. Told me it would be a day, maybe 2 at most, depending on the condition of my laptop when he opened it up (it had some liquid ...

MacBook Pro DVD Drive Replacement

I had trouble with my computer this winter, in that my CD drive stopped working when I fell off my bicycle last summer and landed on my laptop (!) Truong Nguyen, aka The IT Sage, helped me out in a wonderfully personal way. He actually drove through the cold, snowy weather and came to my home and to replace my CD drive, all for a fraction of the Mac store in Roseville quoted. Truong was very professional, knowledgeable, friendly, and incredibly easy to work with.

There are only a few things in life that work really well (e.g. Macs, Tivo, Snap-On Tools), and now I can add the IT Sage to the list! Truong works out of his home in St Paul, and is even willing to come to your site, if you wish. Like he did with me, he's also willing to let you buy the part, which means that the parts cost is a fraction of what it would be if you went to the manufacturer. I recommend the IT Sage's computer repair services 100%!

Tomkin in St Paul, MN

mac repair
5.0
2010-01-01T20:25:58+00:00

Tomkin in St Paul, MN

I had trouble with my computer this winter, in that my CD drive stopped working when I fell off my bicycle last summer and landed on my laptop (!) Truong Nguyen, aka The IT Sage, helped me out in a wonderfully personal way. He actually drove through the cold, snowy weather and came to my home and to replace my ...

MacBook Pro Wifi and Bluetooth Card Replacement

I had been having some issues with WiFi and Blutooth connectivity on my 13-inch Macbook Pro (2011) for about a month. I took it to Geek Squad, and they said they couldn't fix it. I took it to the Apple Store, and their wait time was over 2 hours just to look at the computer (not to mention their price quote was nearly $300 to fix the issue).

So instead, I looked up "mac and computer repair online." I saw Truong's success rate and decided to call him up. Truong was able to meet with me the next day. He replaced my WiFi/Blutooth card without any hassle - within 15 minutes - and at a much lower cost than the Apple Store quoted.

I highly recommend the IT Sage and his expertise!

Kathleen in Shoreview, MN

mac repair
5.0
2015-03-26T22:56:07+00:00

Kathleen in Shoreview, MN

I had been having some issues with WiFi and Blutooth connectivity on my 13-inch Macbook Pro (2011) for about a month. I took it to Geek Squad, and they said they couldn’t fix it. I took it to the Apple Store, and their wait time was over 2 hours just to look at the computer (not to mention their price ...

Mac Laptop Power Issues Repair

Computer problems and the time and expense of resolving them is something I have a very low tolerance for. Truong, your ability to quickly analyze and inexpensively repair our computers is greatly appreciated. Your recent repair of my laptop that I plugged into a 240 volt outlet on our overseas trip is a case in point. The geek squad’s analysis fee was $75 and their repair estimate was $150 to $350. In one trip to our home you repaired the laptop for much less than what would have cost with the Geek Squad. Thank you!

Joe in Burnsville, MN

mac repair
5.0
2009-12-22T19:20:32+00:00

Joe in Burnsville, MN

Computer problems and the time and expense of resolving them is something I have a very low tolerance for. Truong, your ability to quickly analyze and inexpensively repair our computers is greatly appreciated. Your recent repair of my laptop that I plugged into a 240 volt outlet on our overseas trip is a case in point. The geek squad’s analysis ...

Housecall Apple Computer Repair

Had a very good experience working with Truong. He is friendly, very patient, and willing to explain everything he is doing. My Mac was locking up due to insufficient memory. Truong disabled the programs/files I have no use for, and added more memory for a very reasonable price. I strongly recommend Truong The IT Sage for your computer problems.

Brian in Cottage Grove, MN

mac repair
5.0
2010-04-18T20:40:22+00:00

Brian in Cottage Grove, MN

Had a very good experience working with Truong. He is friendly, very patient, and willing to explain everything he is doing. My Mac was locking up due to insufficient memory. Truong disabled the programs/files I have no use for, and added more memory for a very reasonable price. I strongly recommend Truong The IT Sage for your computer problems.

MacBook Pro RAM Issue Repair

It's Thanksgiving and I have one more thing to be thankful for—a working (2006) Macbook Pro and discovery of a Mac technician who knows these machines at the level of the molecule. I had taken it to the Apple Store and a couple of other shops and had quotes of $60 to $99 just to look at it—and up to $189 plus any parts if they could repair it (most didn't think it would be repairable). Thang got right to work on it and would not have charged me at all if he could not fix it. He solved the mystery, it works fine and all for $80.00. Amazing.

Jim in New Brighton, MN

mac repair
5.0
2012-11-28T21:15:17+00:00

Jim in New Brighton, MN

It’s Thanksgiving and I have one more thing to be thankful for—a working (2006) Macbook Pro and discovery of a Mac technician who knows these machines at the level of the molecule. I had taken it to the Apple Store and a couple of other shops and had quotes of $60 to $99 just to look at it—and up to ...

MacBook Water Spill Repair

Truong was absolutely amazing at helping me even though my computer ended up being unfixable. I spilled water on it and then turned it on too soon, so it was fried. But he looked at it and gave me options and advice on what to do (aka not pay for the Apple store to refurbish it for more than the cost of another used computer.) He even transferred my hard drive for no cost and cleaned my new/used laptop inside and out and bought my broken laptop off of me for the good parts.

Seriously the greatest experience possible from a bad situation. I'm already recommending him to everyone I know with computer problems. He was quick, professional and incredibly helpful!

Brita in Plymouth, MN

mac repair
5.0
2014-04-05T22:22:36+00:00

Brita in Plymouth, MN

Truong was absolutely amazing at helping me even though my computer ended up being unfixable. I spilled water on it and then turned it on too soon, so it was fried. But he looked at it and gave me options and advice on what to do (aka not pay for the Apple store to refurbish it for more than the ...

MacBook Pro 13″ Coffee Spill Repair

I recently spilled coffee on my Macbook Pro and then did everything wrong (turned it on again, tipped it over, blew a fan in it, etc.) The Apple store geniuses (sic) told me it would be at least a $750 repair if it could be repaired. They pressured me to buy a new one.

I looked online and found the ITSage and brought it out to him. He was honest about the chances of success (50%) but he worked his magic and now I have a totally clean and well-working laptop again. Even better he gave me other tips about getting the speed up. And his fee was incredibly reasonable.

He is going to be my go-to guy for mac repair for the rest of my life!

Miriam in Crystal, MN

mac repair
5.0
2014-07-15T22:29:13+00:00

Miriam in Crystal, MN

I recently spilled coffee on my Macbook Pro and then did everything wrong (turned it on again, tipped it over, blew a fan in it, etc.) The Apple store geniuses (sic) told me it would be at least a $750 repair if it could be repaired. They pressured me to buy a new one. I looked online and found the ...

Apple Airport Extreme and Express Network Setup


Our home network, which is quite complex, needed some connectivity work that was over my head. Truong, the IT Sage, arrived on time dressed neatly and was very courteous. Hi sEnglish is splendid and his demeanor is wonderful. He is a great guy. However, I hired him to work my network over and boy did he. His understanding of the complexities of an advanced wireless network with many devices competing for airspace is thorough. He is very reasonably priced and I will not hesitate to make him my first call for my home or office next time. I highly recommend him.

Scott in St. Louis Park, MN

mac repair
5.0
2013-07-02T22:07:09+00:00

Scott in St. Louis Park, MN

Our home network, which is quite complex, needed some connectivity work that was over my head. Truong, the IT Sage, arrived on time dressed neatly and was very courteous. Hi sEnglish is splendid and his demeanor is wonderful. He is a great guy. However, I hired him to work my network over and boy did he. His understanding of the ...

iMac Booting Issue Free Diagnostics

Best customer service experience ever!

I have an older Imac (2006) and within the last year it has completely died. Truong was able to identify the issue within a few hours of us dropping it off. After replacing the video card he monitored it and started to notice that there was more of a problem. He called to explain everything to me and we agreed it was time to lay the poor Imac to rest.

This was by far the best experience I have ever had with fixing computers. (I seriously have had bad luck with all of my computer purchases). I would recommend Truong to anyone and everyone. He is honest, upfront and gives excellent customer service. If I have any other issues with computers in the future I will be going to the IT sage for all my fixes.

Jamie in Savage, MN

mac repair
5.0
2014-08-27T22:33:46+00:00

Jamie in Savage, MN

Best customer service experience ever! I have an older Imac (2006) and within the last year it has completely died. Truong was able to identify the issue within a few hours of us dropping it off. After replacing the video card he monitored it and started to notice that there was more of a problem. He called to explain everything ...

MacBook SSD Hard Drive Replacement

Brought my almost 7 year old macbook in to have it looked at and he replaced my hard drive and added more GB very quickly and was great about communicating the issues to me. Would recommend him to any mac user!

Sadie S. in Rosemount, MN

mac repair
5.0
2015-07-24T12:10:56+00:00

Sadie S. in Rosemount, MN

Brought my almost 7 year old macbook in to have it looked at and he replaced my hard drive and added more GB very quickly and was great about communicating the issues to me. Would recommend him to any mac user!

Apple Laptop Mac OS X Upgrade

Truong was prompt, effective, polite and affordable. I will certainly use his services again and believe I am in good hands.

Bob in Mendota Heights, MN

mac repair
5.0
2010-10-01T21:04:11+00:00

Bob in Mendota Heights, MN

Truong was prompt, effective, polite and affordable. I will certainly use his services again and believe I am in good hands.
5.0
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