I am Truong Nguyen, founder and owner of The IT Sage. I have a strong passion for technology, especially Apple Mac computers. Mac repair is my specialty, and I have worked on every model of Apple computer built since 2000. There’s a real satisfaction in keeping an older Mac running in good repair. Anything and everything inside a Mac that requires service, I can help.
When you are in need of fast, reliable and professional Mac repair services in the Minneapolis St. Paul metro area, contact me. Schedule a convenient and personal consultation via email at email@example.com or call/text at 612-200-7400.
I began repairing Apple Mac computers twelve years ago. What started out as an occasional interest developed into a full-scale passion for technology and all that it encompasses. In these past twelve years, I have had experience working on thousands of Macs from Apple’s line of Mac desktops (PowerMac G4 Cube, Mac Pro, iMac, and Mac mini) to all of the Apple laptops (PowerBook, iBook, MacBook, MacBook Air, and the latest MacBook Pro retina). The issue you’re having with your Mac right now is one that I have most likely dealt with before – and even if I haven’t, I have the knowledge, skills, and experience necessary to diagnose and fix it.
So whether it’s a simple Apple hard drive replacement you need or a repair of liquid spill damage on your MacBook Pro logic board, give me a call or send an email/text so that I can get your Mac back in working order quickly and affordably.
Besides providing quick and reliable Diagnostics at no cost to my customers, my estimate will precisely list the parts and labor required to get your Apple computer repaired. On top of that, wouldn’t it be nice to know that you won’t have to pay for my time if I can’t fix the issues with your Mac?
My areas of service cover the 50-mile radius surrounding the Twin Cities metro area, Minnesota. A travel fee of $40 is charged per job. Unlike many of my competitors, I do not charge a premium for servicing Apple Macintosh computers. I treat every single one of my customers equally, yet personally to cater his or her unique needs. My flat labor rate is $50 an hour. If I can’t fix it, there’s no charge!
The joy of returning a working Mac to its owner is a feeling like no other. I’ve helped grandparents recover thousands of cherished photos from a crashed hard drive. I’ve repaired liquid damaged MacBook Pro laptops for college students. I’ve fixed graphic card issues for photographers through a process called rework/reflow. I’ve replaced cracked screens on MacBook Airs and performed the even more challenging work of micro-soldering broken display connectors in iMacs.
I strive to provide the best Apple computer repair services and excellent customer service. In the Recent Reviews section below, you’ll find the most up-to-date testimonials of my happy customers from all over the Twin Cities metro area. If you would like to write a review of your experience, please visit The IT Sage’s Yelp or Google My Business listings. Thank you!
MacBook 13″ OS X Tuneup
I had an issue on my mac related to the speed, which he solved for me plus he did extra little details like making a shortcut on the desktop to the app settings folder that I was looking for. He works fast, and his fees are incredibly reasonable. FYI he works out of his home, so that might throw you off at first, but he is super professional and it does not feel weird or unsafe at all. He called me periodically to update me on his progress so I never wondered what was up.
Overall a great experience! It's hard to find really good computer people, especially for Mac. I will 100% use Truong again the next time I need mac service or repair. Thanks Truong!
Barbara in Prior Lake, MN
Apple iMac 21″ OS X Tune up
As a repair technician, I'd rate him 6 on a 1 to 5 scale!
Frederick in Roseville, MN
MacBook Pro SSD Replacement
Ward in North Oaks, MN
MacBook Pro DVD Drive Replacement
There are only a few things in life that work really well (e.g. Macs, Tivo, Snap-On Tools), and now I can add the IT Sage to the list! Truong works out of his home in St Paul, and is even willing to come to your site, if you wish. Like he did with me, he's also willing to let you buy the part, which means that the parts cost is a fraction of what it would be if you went to the manufacturer. I recommend the IT Sage's computer repair services 100%!
Tomkin in St Paul, MN
iMac OS X Software Issues
We have 2 hardware upgrades to make. We will certainly have him back to make those repairs. I have never been so happy with IT services and the cost was very reasonable. I hope to be a client for life.
Leslie in Minneapolis, MN
MacBook Pro Wifi and Bluetooth Card Replacement
So instead, I looked up "mac and computer repair online." I saw Truong's success rate and decided to call him up. Truong was able to meet with me the next day. He replaced my WiFi/Blutooth card without any hassle - within 15 minutes - and at a much lower cost than the Apple Store quoted.
I highly recommend the IT Sage and his expertise!
Kathleen in Shoreview, MN
Apple Mail Sending Issues
Also, my mom has severe arthritis in her hands and has difficulty controlling the mouse. Truong recommended a different kind of mouse that he thought may be easier for my mom to control and cause less hand pain. He went above and beyond the call of duty offering to pick one up and delivering it to her house for her to try out for a week.
We couldn't be more pleased with the work he did and will be recommending him to family and friends. Truong is also a pleasure to work with--very polite and professional.
Linda in Inver Grove Heights, MN
MacBook Pro Top Case Replacement
All in all Truong does great work, and I couldn't recommend him highly enough. I will definitely be sure to reach out to him with any computer problems that mar arise in the future.
Thanks Truong, my laptop is like new again!
Will in Oakdale, MN
House Call Mac Repair Service
Amy in Mahtomedi, MN
Free Onsite Mac Repair Diagnostics
Tim in Arden Hills, MN
MacBook Pro Liquid Damage Repair
That is when I found Truong and his website, The IT Sage. He was extremely helpful in explaining the cause of my computer's problems and carefully went over what he would do to repair whatever damage may have occurred. Best of all, his price was extremely reasonable and he promised no charge if he could not repair it. Truong fixed my computer in 3 days for a fraction of the price anyone else demanded around the web. His service was local and I did not need to ship it across the country, but simply picked and dropped it from his home. I would strongly recommend him to anyone.
Aun in Lakeville, MN
Apple Airport Extreme and Express Network Setup
Scott in St. Louis Park, MN
MacBook Pro Solid State Drive Upgrade
Brought my Macbook pro in for a new battery, track pad, and to have him place in a SSD and some new memory. Told me it would be a day, maybe 2 at most, depending on the condition of my laptop when he opened it up (it had some liquid damage).
He got everything cleaned up, repaired, and installed, even fixed a few other things free of charge. Messaged me 5 hours after I dropped it off, to tell me it was all done and ready to be picked anytime the next day.
Gillian in Excelsior, MN
iMac Hard Drive Replacement
I found Truong using Google and he was AMAZING! He’s so nice & polite and really explains things well. He was able to install a new hard drive, an external hard drive (both with twice the memory of the old one), the newest operating system software and some necessary programs—for about the same price as what Apple would charge for the hard drive ALONE. His price also included his labor and travel fees. I would recommend Truong to anyone who needs help with their computer……he was really great to work with and got me ‘up and running’ in less than 24 hours after my initial call to him. Thanks so much, Truong!
Janet in Minneapolis, MN
Mac Laptop Power Issues Repair
Joe in Burnsville, MN
MacBook Milk Spill Damage Repair
Cory in Oak Park Heights, MN
MacBook Pro Coffee Spill Repair
Roman in Hopkins, MN
MacBook Pro SSD and RAM Upgrade
He also worked on my Wife's Mac Book Pro. He set up her software files in a different order that makes her work much more efficient. He knows so many shortcuts and can show you how to get the most out of your Mac product.
Troung is a good person and has a solid, no-nonsense work ethic. You won't experience any phony sales tricks or gimmicks. A rare gem, I feel fortunate to have found him and I trust his service without hesitation.
Jon in Maplewood, MN
MacBook LCD Screen Replacement
After a coworker recommended him to me I asked if he could fix my very broken screen. He was able to travel to me to pick up the laptop and made sure my screen looked as good as new! I was amazed that he could fix such an old (but beloved) laptop and make it look brand new for way less money or hassle than going to the apple store.
He is so friendly and professional--I've been raving about him to everyone I know!!
Claire in Uptown Minneapolis, MN
Apple MacBook Pro Hard Drive Replacement
I browsed the internet and the second call I made was to Truong. He listened to me attentively when I explained to him what was going on with my computer and gave me very honest, simple advice. I also suggested to buy my new hard drive at Micro Center in SLP, which I had never been to before. I took my computer to Truong and the next day it was ready to go. He also cleaned the inside and out of my MacBook. This was such a stress free process compared to my last experience. I will be taking my computer, and referring everyone to Truong from here on out. His rate is affordable, even with his traveling fee, if you opt for him to come to you.
TRUONG THE IT SAGE IS THE MAN!!!
Liz in Golden Valley, MN