Truong Nguyen - The IT SageI am Truong Nguyen, founder and owner of The IT Sage. I have a strong passion for technology, especially Macintosh computers. Apple Mac repair is my specialty, and I have worked on every model of Apple computer built since 2000. There’s a real satisfaction in keeping an older Mac running in good repair. Anything and everything inside a Mac that requires service, I can help.

When you are in need of fast, reliable and professional Apple Mac repair services in the Minneapolis St. Paul metro area, contact me. Schedule a convenient and personal consultation via email at truong@theitsage.com or call/text at 612-200-7400.



I began repairing Apple Mac computers twelve years ago. What started out as an occasional interest developed into a full-scale passion for technology and all that it encompasses. In these past twelve years, I have had experience working on thousands of Macs from Apple’s line of Mac desktops (PowerMac G4 Cube, Mac Pro, iMac, and Mac mini) to all of the Apple laptops (PowerBook, iBook, MacBook, MacBook Air, and the latest MacBook Pro retina). The issue you’re having with your Mac right now is one that I have most likely dealt with before – and even if I haven’t, I have the knowledge, skills, and experience necessary to diagnose and fix it.

So whether it’s a simple Apple hard drive replacement you need or a repair of liquid spill damage on your MacBook Pro logic board, give me a call or send an email/text so that I can get your Mac back in working order quickly and affordably.



Besides providing quick and reliable Diagnostics at no cost to my customers, my estimate will precisely list the parts and labor required to get your Apple Mac computer repaired. On top of that, wouldn’t it be nice to know that you won’t have to pay for my time if I can’t fix the issues with your Mac?

My areas of service cover the 20-mile radius surrounding the Twin Cities metro area, Minnesota. A travel fee of $70 is charged per job. Unlike many of my competitors, I do not charge a premium for fixing Apple Macintosh computers. I treat every single one of my customers equally, yet personally to cater his or her unique needs. My flat labor rate is $50 an hour. If I can’t fix it, there’s no charge!



The joy of returning a working Mac to its owner is a feeling like no other. I’ve helped grandparents recover thousands of cherished photos from a crashed hard drive. I’ve repaired liquid damaged MacBook Pro laptops for college students. I’ve fixed graphic card issues for photographers through a process called rework/reflow. I’ve replaced cracked screens on MacBook Airs and performed the even more challenging work of micro-soldering broken display connectors in iMacs.

I strive to provide the best Apple Mac computer repair services and excellent customer service. In the Recent Reviews section below, you’ll find the most up-to-date testimonials of my happy customers from all over the Twin Cities metro area. If you would like to write a review of your experience, please visit The IT Sage’s Yelp or Google My Business listings. Thank you!



Why the Sage?

Local

Locally owned and operated in the Twin Cities metro area.

Punctual

Arrives on schedule. Really. Right on time.

Reputable

Highly rated. Check out my Yelp and Google My Business reviews.

Detailed

Keeps track of the tiniest of screws. It’s all about the small stuff.

Experienced

Eight years, countless Macs repaired. No issue phases me.

Affordable

Sage advice with cost in mind.

MacBook Pro retina Liquid Spill Repair

My salad exploded in my bag and the dressing leaked into the corners of my macbook (the side where the logic board is). It worked fine after I cleaned it up but then I proceeded to plug in the charger for the night and the next morning it stopped working. I took it to the Apple services (genius bar) and they told me that there was no evidence of spillage but that I can only get it fixed if I send it to the apple repair center to replace everything inside my macbook + the bottom case for $750. I have only had my computer for 6 months and I was not ready to put down big bucks just like that without any knowledge of what was ACTUALLY damaged.

Then I came across Truong through Yelp, contacted him straight away, had him pick up my computer the following morning. Within 2 days, he had this computer fixed and now it's working in great condition. The keyboard backlight was apparently damaged (probably from plugging in my charger, which is my fault) but the logic board is fixed which is what I really need and all that matters!! He saved me FORTUNES and I would highly recommend him and I would definitely go back to him when there's a problem!

Soobin in Chanhassen, MN

The IT Sage
5.0
2015-02-18T22:45:48+00:00

Soobin in Chanhassen, MN

My salad exploded in my bag and the dressing leaked into the corners of my macbook (the side where the logic board is). It worked fine after I cleaned it up but then I proceeded to plug in the charger for the night and the next morning it stopped working. I took it to the Apple services (genius bar) and ...

Outlook Email Sending Problem Fix

Just a note to thank you for responding so quickly and resolving my computer issues. I was receiving thousands of emails on some type of “loop” that Comcast IT could not resolve. Comcast finally said it must be the router and to purchase a new one. Thanks to you – the router never left the box. What Comcast could not identify in 7 hours you corrected in 1 hour. I am recommending you to all my family and friends. Thanks for your good work.

Angie in Apple Valley, MN

The IT Sage
5.0
2009-12-19T19:33:02+00:00

Angie in Apple Valley, MN

Just a note to thank you for responding so quickly and resolving my computer issues. I was receiving thousands of emails on some type of “loop” that Comcast IT could not resolve. Comcast finally said it must be the router and to purchase a new one. Thanks to you – the router never left the box. What Comcast could not ...

MacBook Pro Battery Power Issue

I have brought my MacBook Pro to Truong twice. The first time was for a thorough clean. I dropped it off and he was done with it quick and the price was reasonable. My computer came back super clean and happy.

The second time, I had left it overnight in very cold weather and my battery died. After nearly five years, it was to be expected. Truong changed the battery and also did some data recovery (now I realise the data was lost due to my dying battery). I was able to have my computer back in time to do my work and the price was very reasonable.

Fast and efficient service and he is simply NICE. I would recommend him to anyone!

Jessica in Richfield, MN

The IT Sage
5.0
2015-03-18T22:52:22+00:00

Jessica in Richfield, MN

I have brought my MacBook Pro to Truong twice. The first time was for a thorough clean. I dropped it off and he was done with it quick and the price was reasonable. My computer came back super clean and happy. The second time, I had left it overnight in very cold weather and my battery died. After nearly five ...

MacBook Pro DVD Drive Replacement

I had trouble with my computer this winter, in that my CD drive stopped working when I fell off my bicycle last summer and landed on my laptop (!) Truong Nguyen, aka The IT Sage, helped me out in a wonderfully personal way. He actually drove through the cold, snowy weather and came to my home and to replace my CD drive, all for a fraction of the Mac store in Roseville quoted. Truong was very professional, knowledgeable, friendly, and incredibly easy to work with.

There are only a few things in life that work really well (e.g. Macs, Tivo, Snap-On Tools), and now I can add the IT Sage to the list! Truong works out of his home in St Paul, and is even willing to come to your site, if you wish. Like he did with me, he's also willing to let you buy the part, which means that the parts cost is a fraction of what it would be if you went to the manufacturer. I recommend the IT Sage's computer repair services 100%!

Tomkin in St Paul, MN

The IT Sage
5.0
2010-01-01T20:25:58+00:00

Tomkin in St Paul, MN

I had trouble with my computer this winter, in that my CD drive stopped working when I fell off my bicycle last summer and landed on my laptop (!) Truong Nguyen, aka The IT Sage, helped me out in a wonderfully personal way. He actually drove through the cold, snowy weather and came to my home and to replace my ...

Retina MacBook Pro Bootcamp Installation

I used Truong The IT Sage for a project recently and he met 100% of my expectations. He was prompt, professional and articulate.

Can't say enough good things about him. Do not hesitate to call him for help with your needs.

Steve in Osseo, MN

The IT Sage
5.0
2013-12-20T22:12:44+00:00

Steve in Osseo, MN

I used Truong The IT Sage for a project recently and he met 100% of my expectations. He was prompt, professional and articulate. Can’t say enough good things about him. Do not hesitate to call him for help with your needs.

MacBook Pro Coffee Spill Repair

Couple of months ago my MacBook Pro keyboard got damaged from a coffee spill and the power button was not working. After consulting with the apple people, I was told to pay $750 ++ to fix my keyboard and was not ready to shell out that kind of money when my current Mac was still functioning. Hence, I started looking for a second opinion and found Troung (IT Sage) on the web. It was one of the best things that could happen to my Mac. He was able to give me a very through evaluation of my Mac before he set the price to fix it... He revived it, got a new keyboard and updated my OS as well. Troung was able to fix it not even with a fraction of that apple price. He has excellent personality, communication skills, reliable and trustworthy. I will recommend him without a doubt to anyone who is having computer issues.

Roman in Hopkins, MN

The IT Sage
5.0
2014-01-31T22:14:07+00:00

Roman in Hopkins, MN

Couple of months ago my MacBook Pro keyboard got damaged from a coffee spill and the power button was not working. After consulting with the apple people, I was told to pay $750 ++ to fix my keyboard and was not ready to shell out that kind of money when my current Mac was still functioning. Hence, I started looking ...

MacBook Air 11″ LCD Screen Replacement

First off Truong is a great guy. Someone you can trust with your valuable devices.

He's done work on several of our MAC products. He even was able to replace a screen glass on our mac air. Apple doesn't recommend it because of the extreme difficulty. This saved a lot of money versus replacing the screen and glass.

His rates are very fair. I strongly recommend his services!

Jay in Rogers, MN

The IT Sage
5.0
2014-10-29T22:35:23+00:00

Jay in Rogers, MN

First off Truong is a great guy. Someone you can trust with your valuable devices. He’s done work on several of our MAC products. He even was able to replace a screen glass on our mac air. Apple doesn’t recommend it because of the extreme difficulty. This saved a lot of money versus replacing the screen and glass. His rates ...

Apple MacBook Data Recovery

Truong was great with being flexible with my college-schedule and was very fast and efficient when I needed it. Very great service and friendly! He also helped explain to me the problem in ways I could understand them!

Sarah in Hastings, MN

The IT Sage
5.0
2010-05-13T20:45:59+00:00

Sarah in Hastings, MN

Truong was great with being flexible with my college-schedule and was very fast and efficient when I needed it. Very great service and friendly! He also helped explain to me the problem in ways I could understand them!

MacBook OS X Adware Removal

Being new to the area I wasn't sure where to look for computer support. My refurbished MacBook had been acting up on me so after a Google search and reading a few Yelp reviews I knew Truong was the way to go!

He was very prompt and courteous in his emails and was very easy to work with when establishing pick up and drop off times. Truong fixed my issue and went above and beyond - cleaning my keyboard and monitor for me! He maintained email communication throughout the process.

I would definitely recommend Truong to anyone looking for great affordable service.

Michaela in Eagan, MN

The IT Sage
5.0
2015-02-24T22:47:28+00:00

Michaela in Eagan, MN

Being new to the area I wasn’t sure where to look for computer support. My refurbished MacBook had been acting up on me so after a Google search and reading a few Yelp reviews I knew Truong was the way to go! He was very prompt and courteous in his emails and was very easy to work with when establishing ...

MacBook 13″ OS X Tuneup

Honest, trustworthy and extremely knowledgeable... I use my macbook pro for work and I can not afford to be without it for a week or however long it would have taken Apple to look at it. So I tried Truong the IT Sage, and I was SO glad I did! It was a small-ish job so he was even able to get it done same day. He can help you with both hardware and software issues.

I had an issue on my mac related to the speed, which he solved for me plus he did extra little details like making a shortcut on the desktop to the app settings folder that I was looking for. He works fast, and his fees are incredibly reasonable. FYI he works out of his home, so that might throw you off at first, but he is super professional and it does not feel weird or unsafe at all. He called me periodically to update me on his progress so I never wondered what was up.

Overall a great experience! It's hard to find really good computer people, especially for Mac. I will 100% use Truong again the next time I need mac service or repair. Thanks Truong!

Barbara in Prior Lake, MN

The IT Sage
5.0
2014-12-07T22:40:59+00:00

Barbara in Prior Lake, MN

Honest, trustworthy and extremely knowledgeable… I use my macbook pro for work and I can not afford to be without it for a week or however long it would have taken Apple to look at it. So I tried Truong the IT Sage, and I was SO glad I did! It was a small-ish job so he was even able ...
5.0
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